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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A company uses Microsoft Dynamics CRM Online 2011 with an organization that includes two custom entities named EntityA and EntityB. You create two referential, restrict delete, one-to-many (1:N) relationships between EntityA and EntityB named Related1 and Related2. You then customize the form for EntityB and add the Related1 and Related2 relationship lookup fields to the form. You need to ensure that when an EntityA record is deleted all associated EntityB records that reference EntityA in the Related1 lookup field are also deleted. What should you do?

A) Edit only the Related1 relationship. Set the behavior type to referential.
B) Edit the Related1 and Related2 relationships. Set the behavior type to parental.
C) Edit the Related1 and Related2 relationships. Set the behavior type to referential.
D) Edit only the Related1 relationship. Set the behavior type to parental.

2. In Microsoft Dynamics CRM 2011, you create a global option set. You use the option set in a field in the Contact entity and in a field in the Account entity. In the Contact entity, you add a new item to the option set, set the default value to the new option, and disable auditing for the field. How do the changes to the Contact entity affect the Account entity?

A) The changes to the Contact entity do not affect the Account entity.
B) The new item in the option set will be added to the option set in the Account entity, but the default value and auditing setting changes will not affect the Account entity.
C) The new item in the option set will be added to the option set in the Account entity and the new default value will be set, but the change to the auditing setting will not affect the Account entity.
D) All the changes to the Contact entity automatically appear in the Account entity.

3. A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)

A) Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.
B) Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
C) Users assigned to the disabled business unit will be reassigned to the root business unit.
D) Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.

4. You are configuring the security access level on a custom user-owned entity named Conference. Users must be able to view Conferences owned by any user. Users must not be able to create Conferences owned by other users. Which privileges should you set on the Conference entity?

A) Business Unit Read access and User Create access.
B) Organization Read access and Organization Create access.
C) User Read access and Business Unit Create access.
D) Organization Read access and User Create access.

5. You create a business unit in Microsoft Dynamics CRM 2011. You need to create a security role in the new business unit. The new security role will be identical to a security role that exists in another business unit. Both business units have the same parent business unit. What should you do?

A) Link the existing security role to the new business unit.
B) Create a custom security role in the new business unit.
C) Copy and modify the existing security role.
D) Share the existing security role with the new business unit.

Solutions: