Pass the actual test with the help of 920-165 study guide
Last Updated: Sep 06, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
Download Limit: Unlimited
Help you pass test with Actualtests4sure updated 920-165 Actual Test Questions at first time. All exam materials of Nortel 920-165 test questions are with validity and reliability, compiled and edited by the experienced experts team, which can help you prepare and attend exam casually and then pass the Nortel 920-165 test surely.
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The Nortel NCDS-Contact Center Ris.6.0 exam is known for tricky wording and broad coverage. Working through 62 practice questions at Actualtests4sure exposes your weak spots before they can cost you on exam day.
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | NCDS - Contact Center Rls.6.0 Exam |
| Exam Number: | 920-165 |
| Available Languages: | English |
| Related Certifications: | Nortel Certified Design Specialist (NCDS) - Contact Center Rls.6.0 |
| Exam Format: | Multiple Choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Historically delivered through authorized Nortel testing centers (onsite). |
| Pre Condition: | Recommended knowledge of Nortel Contact Center Rls.6.0 solutions and Communication Server 1000 environments; no publicly documented mandatory prerequisite exam. |
| Section | Objectives |
|---|---|
| Topic 1: Contact Routing and Applications | - Routing Design
|
| Topic 2: System Integration | - Integration Technologies
|
| Topic 3: Solution Design | - Design Principles
|
| Topic 4: Contact Center Rls.6.0 Architecture | - Solution Overview
|
| Topic 5: Administration and Troubleshooting | - Operational Management
|
The Nortel 920-165 exam, officially titled NCDS-Contact Center Ris.6.0 Exam, is the required test for earning the NCDS certification, a credential at the Specialist level. Passing it validates the skills Nortel expects from certified professionals, and it can also support progress toward related credentials such as Nortel Certified Design Specialist (NCDS) - Contact Center Rls.6.0.
Nortel asks candidates to meet the following requirement before registering: Recommended knowledge of Nortel Contact Center Rls.6.0 solutions and Communication Server 1000 environments; no publicly documented mandatory prerequisite exam.. Exam policies do change, so confirm the latest details on the official exam page before you book.
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The Nortel NCDS-Contact Center Ris.6.0 exam is organized into 5 major domains. Some of the key domains include:
Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.
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