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Last Updated: Sep 12, 2026
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Oracle 1z0-1034-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2C Service Integration and Development 2020 Implementation Essentials |
| Exam Number: | 1Z0-1034-20 |
| Related Certifications: | Oracle B2C Service Integration and Development 2021 Implementation Essentials Oracle B2C Service Integration and Development 2022 Implementation Professional Oracle B2C Service Integration and Development 2023 Implementation Professional |
| Real Exam Qty: | 56 |
| Exam Format: | Multiple Choice |
| Sample Questions: | Oracle 1z0-1034-20 Sample Questions |
| Exam Way: | Onsite and online proctored options may be available through Oracle's exam delivery partners. |
| Pre Condition: | No formal prerequisites; expected working knowledge of Oracle B2C Service and integration concepts. |
| Official Syllabus URL: | https://education.oracle.com/oracle-b2c-service-integration-and-development-2020-implementation-essentials/pexam_1Z0-1034-20 |
Oracle 1z0-1034-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Session, Reporting and Data Access | - ROQL and data queries - Session management usage |
| Development and Extensibility | - Use of Hooks and Custom Objects - Custom widgets and scripting - Client-side scripting and widget interaction |
| Customization and Configuration | - Manage custom fields and attributes - Templates, Pages, Themes customization - Mobile site configuration |
| Tools and Debugging | - Use of Agent Desktop tools - Widget Inspector and debugging techniques |
| Integration with Other Systems | - Use of Connect Web Services (SOAP/REST/PHP) - Integration techniques and tools |
| Oracle B2C Service Architecture and Configuration | - Configure Oracle B2C Service for integration - Explain the architecture and functionality of Oracle B2C Service |
Common Questions About the Oracle B2C Service Integration and Development 2020 Implementation Essentials Exam
The Oracle 1z0-1034-20 exam, officially titled Oracle B2C Service Integration and Development 2020 Implementation Essentials, is the required test for earning the CX Service certification, a credential at the Specialist level. Passing it validates the skills Oracle expects from certified professionals, and it can also support progress toward related credentials such as Oracle B2C Service Integration and Development 2021 Implementation Essentials, Oracle B2C Service Integration and Development 2022 Implementation Professional, Oracle B2C Service Integration and Development 2023 Implementation Professional.
Oracle asks candidates to meet the following requirement before registering: No formal prerequisites; expected working knowledge of Oracle B2C Service and integration concepts.. Exam policies do change, so confirm the latest details on the official exam page at https://education.oracle.com/oracle-b2c-service-integration-and-development-2020-implementation-essentials/pexam_1Z0-1034-20 before you book.
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The Oracle B2C Service Integration and Development 2020 Implementation Essentials exam is organized into 6 major domains. Some of the key domains include:
- Session, Reporting and Data Access
- Integration with Other Systems
- Development and Extensibility
Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.
Oracle B2C Service Integration and Development 2020 Implementation Essentials Sample Questions:
Identify two statements that are true about system attributes.
- A. System attributes must exist only in the CO package.
- B. System attributes can be used by the Syndicated ConditionalChatLink widget.
- C. System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
- D. In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
A developer wants to see the SimpleSearch widget only under the answers folder pages. Which is the correct code to implement it in the standard template?
A)
B)
C)
D)
E)
- A. Option E
- B. Option D
- C. Option B
- D. Option A
- E. Option C
A developer is creating a knowledge base search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the
- A. <rn: widget path= "input/BasicSmartAssistant" />
- B. <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
- C. <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
- D. <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
- E. <rn: ! widget path= ="search/BasicKoywordSearch" />
- F. <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?
- A. The post_report_get_data hook is missing or incorrect.
- B. The pre_paga_render hook is missing or incorrect.
- C. The pre_report_get_data hook is missing or incorrect.
- D. The click_stream attribute is missing or incorrect.
- E. The default mapping is missing or incorrect.
Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?
- A. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
- B. String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
- C. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
- D. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
- E. Name.First like 'A%* ORDER BY Contact.Name.First;
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