Pass the actual test with the help of 1Z1-996 study guide
Last Updated: Nov 03, 2026
No. of Questions: 70 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Questions in the exam are based on official training material provided by Oracle over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, candidates should complete the following training courses before appearing for the certification exam.
Candidates should complete the below-mentioned pieces of training for the proper understanding of content and topics. On successful completion of the training, the candidate will get the exam voucher for the certification exam.
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Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Following are the quick details related to the Oracle 1z0-996 Certification Exam
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Pass Score: 68%
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Exam Code: 1z0-996
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Exam type: Multiple Choice Questions
Exam Name: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Duration: 120 minutes
Number of Questions: 70 Questions
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
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This certificate verifies the fundamental knowledge to become a Certified Oracle Utilities Customer Cloud Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
| Section | Weight | Objectives |
|---|---|---|
| Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Financials, Billing and Payments | 15% | - Manage financial transactions and adjustments - Billing process, bill segments and rates - Credit, collections and overdue processes - Payments, overpayments and payment distribution |
| Fieldwork and Service Order Management | 15% | - Configure and manage service order workflows - Service Order orchestrator and child activities |
| Measurements, VEE and IMD Processing | 20% | - Types of Initial Measurement Data (IMD) - Validation, Estimation and Editing (VEE) rules and exceptions - Derived values and measurement processing - IMD statuses, exceptions and automatic retry |
| Usage and Usage Subscriptions | 15% | - Usage transactions and usage subscriptions - Configure and manage usage subscriptions - Usage calculation process |
| Devices, Measuring Components and Service Points | 20% | - Relationships between devices, measuring components, and service points - Configure device types, measuring component types, and device configurations - Install events and lifecycle management - Concepts of measuring components, devices, and service points |
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