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Apple OS X Support Essentials 10.8 Sample Questions:

1. In OS X Mountain Lion, Safe Boot ________.

A) prevents users from accessing sensitive system files by loading Simple Finder instead of Finder at startup
B) facilitates troubleshooting by preventing loading of third-party components in the operating system at startup
C) increases data security by assigning all standard users Read-only privileges to mounted local volumes
D) increases data security by modifying Sharing settings, so only essential protocols are enabled at startup

2. Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.

An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?

A) Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
B) Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
C) Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
D) Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.

3. In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network folder? (Select 2)

A) DFS
B) WebDAV
C) SMB
D) FTP
E) AFP

4. An OS X Mountain Lion computer is connected to both an Ethernet and a Wi-Fi network. How can you specify which interface the Mac will use to access the Internet?

A) Use the Set Service Order action to move the preferred interface to the top of the Service Order list.
B) Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).
C) Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
D) Use Internet Connect to select the preferred interface, and disable the other interface(s).

5. When a user opens an application, in what order does OS X Mountain Lion search the three Library folders in the local file system for resources that the application needs to access, such as fonts?

A) 1. ~/Library/
2./System/Library/
3./Library/
B) 1. /Library/
2./System/Library/
3.~/Library/
C) 1. /Library/
2.~/Library/
3./System/Library/
D) 1. ~/Library/
2./Library/
3./System/Library/

Solutions: