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Salesforce Sales-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Sales Foundations Exam (Sales-101)
Exam Number:Sales-101
Exam Format:Up to 5 unscored questions, Multiple-choice questions
Exam Price:USD 75 / JPY 10,000 (plus applicable taxes)
Available Languages:Japanese, English
Real Exam Qty:40 scored questions + up to 5 unscored questions
Exam Duration:105 minutes
Passing Score:70%
Recommended Training:Salesforce Sales Foundations Trailmix
Cert Prep: Salesforce Certified Sales Foundations
Exam Registration:Salesforce Certification Program Information
Salesforce Certification Exam Registration
Sample Questions:Salesforce Sales-101 Sample Questions
Exam Way:Online proctored exam or onsite testing center
Pre Condition:None
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-sales-foundations---Sales-101-PV

Salesforce Sales-101 Exam Syllabus Topics:

SectionWeightObjectives
Forecasting6%- Forecasting inputs and methodology
- Risk and opportunity evaluation
- Forecast accuracy assessment
Pipeline Management12%- Pipeline progression and stage velocity
- Pipeline health and data quality analysis
- Pipeline generation
Deal Management37%- Value proposition development
- Qualification and opportunity progression
- Closing deals and securing commitment
- Objection handling and negotiation
- Business needs discovery and solution definition
Planning21%- Sales quota attainment analysis
- Engaging key accounts
- Territory planning
- Business relationships and stakeholder management
Customer Success9%- Customer value realization
- Post-sales customer journey
- Order booking and fulfillment
Customer Engagement15%- Thought leadership and credibility building
- Customer relationship nurturing and adoption
- Multi-touch engagement strategies

Your Salesforce Sales-101 Exam Questions, Answered

The Salesforce Sales-101 exam, officially titled Salesforce Certified Sales Foundations, is the required test for earning the Salesforce Certified Sales Foundations certification, a credential at the Foundational level. Passing it validates the skills Salesforce expects from certified professionals.

The Sales-101 exam includes 40 scored questions + up to 5 unscored questions questions, and you have 105 minutes to complete it. Before exam day, divide the available time by the question count so you know the pace you need to hold, and practice flagging time-consuming items for review instead of stalling on a single question. Timed sessions in the Actualtests4sure test engine are the easiest way to build that rhythm before it counts.

You need 70% to pass the Sales-101 exam, and the official registration fee is USD 75 / JPY 10,000 (plus applicable taxes). Keep in mind that a failed attempt means paying that fee in full again for a retake, so avoid booking your seat on a hunch. Work through the Actualtests4sure practice test until your scores sit comfortably above the passing requirement before you schedule the exam.

Salesforce asks candidates to meet the following requirement before registering: None. Exam policies do change, so confirm the latest details on the official exam page at https://trailheadacademy.salesforce.com/certificate/exam-sales-foundations---Sales-101-PV before you book.

You can book your seat through the official registration channels below:

The Sales-101 exam is delivered in the following format: Online proctored exam or onsite testing center.

Salesforce recommends the following official training for this exam:

A course builds the theory; practice turns it into exam-day performance. Once you finish a class, the 130 practice questions from Actualtests4sure show you how the same knowledge appears in exam-style items.

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The Salesforce Certified Sales Foundations exam is organized into 6 major domains. Some of the key domains include:

  • Customer Engagement, accounting for 15% of the exam
  • Customer Success, accounting for 9% of the exam
  • Pipeline Management, accounting for 12% of the exam

Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.

Salesforce Certified Sales Foundations Sample Questions:

Question 1

A sales representative is working with a new customer who has provided an abundance of information about their company's goals and objectives.
Which challenge could the sales rep encounter when developing the scope of a sales solution?

A. Difficulty understanding the customer's pain points
B. Available discounts and payment terms to offer to the customer
C. The customer's lack of product knowledge


Question 2

A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.
Which session type should the sales rep hold with the prospect?

A. Discovery
B. Negotiation
C. Renewal


Question 3

A sales representative is given an objection and shows respect for the customer's opinion.
What level of listening is the sales rep leveraging?

A. Selective
B. Attentive
C. Empathetic


Question 4

A prospect visited a company's website and completed a form expressing interest in a product.
What should a sales rep focus on when qualifying the prospect?

A. Customer needs
B. Product features
C. Marketing goals


Question 5

After a salesrepresentative presents a value proposition to customers, they raise some objections. The sales rep understands their reasoning and negative emotional reaction.
Which step should the sales rep take next to address these objections?

A. Compare risks and benefits using features, advantages, and benefits (FAB).
B. Stand by the solution and point out their misunderstanding.
C. Ask questions to determine if they can get the deal back on track.


Solutions:

Question 1
Answer: B
Question 2
Answer: A
Question 3
Answer: C
Question 4
Answer: A
Question 5
Answer: C

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