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Last Updated: Sep 12, 2026

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Salesforce User-Experience-Designer Practice Q&A's

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A failed attempt at the User-Experience-Designer exam means paying the registration fee again and waiting for a new test date. Compared with a retake, a few weeks with the Actualtests4sure Salesforce Certified User Experience Designer practice package in 2026 is the cheaper path by far.

Salesforce User-Experience-Designer Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform User Experience Designer
Exam Number:User-Experience-Designer
Available Languages:English, Japanese
Exam Format:Multiple Select, Multiple Choice
Passing Score:65%
Real Exam Qty:60 multiple-choice/multiple-select questions (plus up to 5 unscored questions)
Certificate Validity Period:Certification maintenance required through Salesforce release-based credential maintenance
Related Certifications:Salesforce Designer Certification
Exam Duration:105 minutes
Exam Price:$200 USD
Sample Questions:Salesforce User-Experience-Designer Sample Questions
Exam Way:Online proctored exam or onsite testing center.
Pre Condition:No formal prerequisite certification is required. Salesforce recommends at least 6 months of UX design experience and 3–6 months of experience applying UX concepts on the Salesforce Platform.
Official Syllabus URL:https://trailhead.salesforce.com/credentials/userexperiencedesigner

Salesforce User-Experience-Designer Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: UX Fundamentals16%- Design Principles
  • 1. Mobile-First Design
  • 2. Responsive Design
  • 3. Branding and Styling
  • 4. Accessibility and WCAG
- UX Methods
  • 1. Storyboarding
  • 2. Information Architecture
  • 3. User Journey Mapping
Topic 2: Testing11%- Feedback Analysis
  • 1. User Feedback Collection
  • 2. Metrics and Success Measurement
  • 3. Iteration and Improvement
- Usability Testing
  • 1. Test Planning
  • 2. Moderated Testing
  • 3. Unmoderated Testing
Topic 3: Discovery13%- User Research
  • 1. Personas
  • 2. User Needs Assessment
  • 3. Requirements Gathering
- Research Planning
  • 1. Stakeholder Analysis
  • 2. Research Methodologies
  • 3. Research Tools
Topic 4: Salesforce Lightning Design System (SLDS)17%- SLDS Fundamentals
  • 1. Design Tokens
  • 2. Patterns
  • 3. Components
- Accessible Design
  • 1. Accessibility Standards
  • 2. Inclusive User Experiences
Topic 5: Human-Centered Design12%- User-Centered Solutions
  • 1. Feature Prioritization
  • 2. Experience Mapping
  • 3. Design Validation
- Design Thinking
  • 1. Problem Definition
  • 2. Ideation
  • 3. Empathy Building
Topic 6: Declarative Design27%- Page Configuration
  • 1. List Views
  • 2. Compact Layouts
  • 3. Console Experiences
  • 4. Page Layouts
- User Productivity Features
  • 1. Path
  • 2. Global Search
  • 3. Workspaces
  • 4. Utility Bar
  • 5. Global Actions
  • 6. Chatter
- Core Salesforce Objects
  • 1. Object Customization Impact on UX
  • 2. Standard Objects and Relationships

Your Salesforce User-Experience-Designer Exam Questions, Answered

The Salesforce User-Experience-Designer exam, officially titled Salesforce Certified User Experience Designer, is the required test for earning the Salesforce Designers certification, a credential at the Intermediate level. Passing it validates the skills Salesforce expects from certified professionals, and it can also support progress toward related credentials such as Salesforce Designer Certification.

The User-Experience-Designer exam includes 60 multiple-choice/multiple-select questions (plus up to 5 unscored questions) questions, and you have 105 minutes to complete it. Before exam day, divide the available time by the question count so you know the pace you need to hold, and practice flagging time-consuming items for review instead of stalling on a single question. Timed sessions in the Actualtests4sure test engine are the easiest way to build that rhythm before it counts.

You need 65% to pass the User-Experience-Designer exam, and the official registration fee is $200 USD. Keep in mind that a failed attempt means paying that fee in full again for a retake, so avoid booking your seat on a hunch. Work through the Actualtests4sure practice test until your scores sit comfortably above the passing requirement before you schedule the exam.

Salesforce asks candidates to meet the following requirement before registering: No formal prerequisite certification is required. Salesforce recommends at least 6 months of UX design experience and 3–6 months of experience applying UX concepts on the Salesforce Platform.. Exam policies do change, so confirm the latest details on the official exam page at https://trailhead.salesforce.com/credentials/userexperiencedesigner before you book.

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The Salesforce Certified User Experience Designer exam is organized into 6 major domains. Some of the key domains include:

  • Declarative Design, accounting for 27% of the exam
  • Testing, accounting for 11% of the exam
  • UX Fundamentals, accounting for 16% of the exam

Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.

Salesforce Certified User Experience Designer Sample Questions:

Question #1

Which elements of visual design should be used to better translate style and branding guidelines?

  • A. Sketching, Wireframes, Storyboards
  • B. Typography, Color, Imagery
  • C. Wireframes, Personas, Blueprints
Answer: B

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Question #2

Cloud Kicks asks its UX Designer to create a B2B sales portal that can easily integrate customer relationship management.
Which Salesforce solution should be used?

  • A. Sales Cloud
  • B. Experience Cloud
  • C. Commerce Cloud
Answer: B

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Question #3

Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.
What are two reasons why CK's UX Designer would consider using an interactive prototype in this situation?
Choose2 answers.

  • A. To avoid added long-term cost from oversight-driven rework
  • B. To increase the speed of design compared to paper prototyping
  • C. To eliminate the need for journey mapping during discovery
  • D. To enable iterative feedback from the users
Answer: A,D

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Question #4

Cloud Kicks (CK) has made a commitment to incorporating human-centered design and is now collaborating with its Sales team to redesign some of its key sales processes in Salesforce.
Which conceptual approach would describe CK's new design solutions?

  • A. V2MOM
  • B. Agile
  • C. Desirable, Feasible, Viable
Answer: C

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Question #5

Cloud Kicks has asked its UX Designer to optimize Salesforce to help the IT help desk team quickly resolve the team's queued Cases.
What Salesforce-based approach should be recommended to quickly show the appropriate cases to IT help desk team members?

  • A. Add a Case Assignment component to the team's home page configured to shown cases assigned to the logged in team member.
  • B. Add a Case inbox component to the page configured to show assigned and open cases.
  • C. Add a List View component to the home page configured to show a custom list view filtered to show assigned and open cases.
Answer: C

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