Pass the actual test with the help of 642-427 study guide
Last Updated: Jun 20, 2026
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1. Which of these is a correct definition of "Alert"?
Select the best response.
A) an event, either a preconfigured or user-defined, that provides the current status and history of events in the Cisco Unified CallManager cluster
B) an event that provides the run-time status of a system, notifications when problems have occurred, and sometimes problem resolution
C) an event that can be configured to send information to multiple destinations, each of which has its own alert event level
D) an event that provides the current view and history of SDI/SDL messages, information from which is stored by Cisco Unified CallManager in an SQL server database
2. Which log file contains call-processing information from services such as Cisco Unified CallManager and Cisco Unified CallManager CTI Manager?
A) SDL trace
B) SDI trace
C) CDROnDemand
D) CTI trace
3. While you troubleshoot an issue with audio quality, the symptoms stop.
Which troubleshooting step is next?
A) Finalize the observation of the results.
B) Document the facts.
C) Finalize the definition of the problem.
D) Continue to gather all the facts about the situation.
4. Please make the correct selection order for inbound POTS calls.
1.default dial peer
2.DNS with incoming called-number
3.ANI with destination pattern
4.originating voice port with configured dial peer port
5.ANI with answer address
A) 2 > 3 > 5 > 4 > 1
B) 1 > 3 > 5 > 4 > 2
C) 2 > 5 > 3 > 4 > 1
D) 3 > 5 > 2 > 4 > 1
5. Refer to the exhibit.





When an HQ caller places a call to extension 4001 the phone at BR2 rings. Alter the user at BR2 goes off hook, the call is disconnected. Examine the debug voice ccapi coice inout command output. What caused this issue?
A) The BR2 router does not have a matching inbound dial peer.
B) There is a codec mismatch between the source and destination. Codec negotiation failed
C) The destination phone is not registered.
D) The BR2 router is sending the call to dial-peer 20003 which is a POTS dial-peer.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |
Craig
Everley
Hogan
Kirk
Monroe
Ian
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