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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Which continuous improvement method does Cpk measure?

A) Parts per million on the capability index
B) What a process is capable of and how long it will take to conclude
C) How close one is to a target and how consistent one is with the average performance
D) The most common measurement process

2. A manufacturing company decides to open a new distribution center location in order to minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution center should be located?

A) By using the center-of-gravity approach
B) By using the load-distance model
C) By using the transportation method
D) By using the break-even analysis

3. Which two factors affect a service location decision? Choose 2 answers

A) Closeness to manufacturing facilities
B) Warehouse storage
C) Proximity to customers
D) Quality-of-life issues

4. Which two areas should managers consider in order to adapt to the business dynamics affecting their company?
Choose 2 answers

A) Their influence over future legislation and regulations
B) Their influence and leverage over suppliers
C) Their control over internal operations
D) Their advertising costs

5. A company's monthly widgets demand has been consistent for the past few years but now a variable shift in demand is forecasted.
The demands are predicted to be:
* January: 20,000 units
* February: 17,000 units
* March: 19,000 units
* April: 21,000 units
* May: 22,000 units
* June: 24,000 units
Beginning inventory of 10,000 units should be maintained.
What is the average monthly net widget production demand for the company?

A) 20,500
B) 22,167
C) 20,000
D) 21,667

Solutions: