SAP Certified Associate - Solution Architect - Customer Experience

Question 1

You need to perform technical services on equipment located at customer sites.
How can you update the structure of equipment installed at a customer location in SAP Service Cloud?

A. Using knowledge base management

B. Using workflow rule management

C. Using work ticket management

D. Using installed base management

Correct Answer: D

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Question 2

How does the Integration Advisor capability help you accelerate integration development? Note: There are 2 correct answers to this question.

A. By using a proposal service based on machine learning using crowd sourcing

B. By generating artifacts for creating an integration flow in SAP Cloud Integration

C. By offering SAP methodology templates for creating integration strategies

D. By providing SAP advisory consultants to support customer go-lives

Correct Answer: A,B

Question 3

Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on premise system landscape? Note: There are 2 correct answers to this question.

A. SAP Connectivity service

B. SAP Integration service

C. SAP API service

D. SAP Destination service

Correct Answer: A,D

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Question 4

Which of the following are types of data contained in SAP S/4HANA Cloud? Note: There are 3 correct answers to this question.

A. Configuration

B. Business

C. Organization

D. Transaction

E. Master

Correct Answer: A,D,E

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Question 5

Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

A. Tactics are KPIs available in Smart Insight dashboards.

B. Tactics are pre-built automation programs designed to achieve a specific goal.

C. Tactics are predefined segmentation rules.

D. Tactics are spend management marketing plans.

Correct Answer: B

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Question 6

What do opportunity revenue splits allow you to do when using SAP Sales Cloud? Note: There are 2 correct answers to this question.

A. They allow you to split the revenue from a sales opportunity between sales employees and external partners.

B. They allow you to see how much each revenue partner contributes to an opportunity.

C. They allow you to split the revenue from a sales opportunity between sales employees.

D. They allow you to see how much each employee in the sales unit contributes to an opportunity.

Correct Answer: C,D

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Question 7

In which process are trading partner collaboration and contract negotiations executed?

A. Design to Operate

B. Source to Pay

C. Lead to Cash

D. Recruit to Retire

Correct Answer: B

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Question 8

Which of the following are suite qualities of the intelligent, sustainable enterprise? Note: There are 3 correct answers to this question.

A. One workflow inbox

B. One process workflow

C. Coordinated lifecycle management

D. Seamless payment methods

E. Seamless user experience

Correct Answer: B,C,E

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Question 9

You are executing the Source to Pay end-to-end process. What are the top transformative business outcomes?
Note: There are 2 correct answers to this question.

A. Minimize spending risk

B. Centralize master data

C. Improve contract negotiations

D. Enable transparent organization

Correct Answer: A,C

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SAP Certified Associate - Solution Architect - Customer Experience - C_C4HCX_2405 Exam Practice Test

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