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Updated: Aug 06, 2026

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SAP C_C4HFSM_91 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - SAP Field Service Management 19Q1
Exam Number:C_C4HFSM_91
Certificate Validity Period:Retired, no longer active
Passing Score:68%
Exam Price:$500 USD / €450 EUR
Related Certifications:SAP Certified Application Associate - SAP Field Service Management
Available Languages:English
Exam Format:Multiple choice, Multiple response
Exam Duration:180 minutes
Real Exam Qty:80-88
Recommended Training:SAP Training Shop
SAP Learning Hub
Exam Registration:Pearson VUE
SAP Certification Hub
Sample Questions:SAP C_C4HFSM_91 Sample Questions
Exam Way:Online proctored via SAP Certification Hub or onsite at Pearson VUE test centers
Pre Condition:Basic knowledge of SAP Field Service Management concepts; no mandatory prerequisite exam
Official Syllabus URL:https://training.sap.com/shop/certification/c_c4hfsm_91-sap-certified-application-associate-sap-field-service-management-19q1

SAP C_C4HFSM_91 Exam Syllabus Topics:

SectionWeightObjectives
Workforce Management & Dispatching16%- Resource planning and scheduling
- Activity assignment and optimization
- Crowd service and technician management
SAP Field Service Management Fundamentals12%- Navigation and basic administration
- Solution overview and architecture
- Core business processes
Service Execution & Completion16%- Service call lifecycle
- Forms, reports, and documentation
- Effort, material, and expense recording
Mobile Application16%- Check-in, checkout, and time recording
- Field service mobile app features
- Offline functionality and data synchronization
Integration & Extensibility14%- Smart forms and customizations
- Integration with SAP Service Cloud / C/4HANA
- Security and permissions
Reporting & Analytics14%- Data export and analysis
- Standard reports and dashboards
- Report templates and configuration
Master Data Management12%- Equipment, item, and service call setup
- Partners, skills, and service contracts
- Organizational structure configuration

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. How can you set up authorizations in the Administration module in SAP Field Service Management?
Choose Two correct answers.

A) Assign user groups to permissions.
B) Assign user groups to users.
C) Assign users to permission.
D) Assign permissions to used groups


2. You want to create a new smart form. Which fields can you define? Choose the correct answer.

A) Name, Description, Revision, Type
B) Description, Revision, Type, Tag
C) Description, Category, Revision, Tag
D) Name, Description, Category, Labels


3. Which of the following are typical Field Service Mobile App users? Choose the correct answer.

A) Dispatchers
B) Back-office workers
C) Field Service technicians
D) Managers


4. Which of the following elements can be used in smart forms? Choose Three correct answers.

A) Text input, Description, Picker, Status
B) Text input, Status, Series, Formula
C) Text input, Picker, Series, Attachment
D) Text input, Picker, Status, Series
E) Picker, Status, Series, Number Input


5. Which tool is recommended by Core systems for presenting your Android and iPhone mobile screen on a desktop computer? Choose the correct answer.

A) Facetime
B) Chrome Cast
C) Mirroring360
D) ActiveX
E) AirPlay


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: C,D,E
Question # 5
Answer: C

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