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Updated: Sep 01, 2026

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Salesforce Process-Automation Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Process Automation Accredited Professional Exam
Exam Number:AP-221
Real Exam Qty:60 multiple-choice + up to 5 unscored questions
Available Languages:English
Exam Duration:90 minutes
Certificate Validity Period:Typically not explicitly stated for Accredited Professional exams (certification validity may vary by Salesforce policy updates)
Related Certifications:Salesforce Administrator
Salesforce Flow Specialist (Trailhead learning path, non-cert)
Salesforce Platform App Builder
Exam Price:USD 150
Exam Format:Test center exam, Multiple-select, Proctored online exam, Multiple-choice
Passing Score:68%
Recommended Training:Trailhead: Process Automation learning paths
Salesforce Flow documentation
Exam Registration:Salesforce Certification / Trailhead Academy Registration
Official exam guide
Sample Questions:Salesforce Process-Automation Sample Questions
Exam Way:Proctored online exam or test center delivery
Pre Condition:No formal prerequisites required; Salesforce Admin-level knowledge and hands-on Flow experience strongly recommended
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=005298867&type=1

Salesforce Process-Automation Exam Syllabus Topics:

TopicDetails
Topic 1
  • Integration: This topic provides Salesforce consultants with an understanding of standard integration features of Flows, such as external service calls and data integration. It also helps identify scenarios where low-code customization is the optimal choice. The emphasis on integration prepares consultants to extend automation capabilities to connect disparate systems and enhance business processes effectively.
Topic 2
  • Automation Basics: In this topic, Salesforce consultants explore the advantages of automation, including efficiency and consistency, and determine the appropriate tools for various business scenarios. This section also introduces the foundational building blocks and functionalities of key automation types, such as Flows, Process Builder, and Workflow Rules, ensuring a solid understanding of their scope and usage.
Topic 3
  • Testing, Distribution, and Monitoring: Salesforce consultants focus on identifying and building effective test cases to ensure automation reliability and consistency in this topic. It covers declarative distribution options, such as packaging and change sets, as well as monitoring and management capabilities like Scheduled Flow Runs and error monitoring.
Topic 4
  • Tools and Best Practices: This topic delves into the technical and functional aspects of automation tools, such as the Migrate to Flow tool, emphasizing their capabilities, limitations, and critical components. Salesforce consultants also learn the process of creating Flows, Orchestrations, and Approvals and gain insights into automation best practices, such as modular design and optimization strategies.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-process-automation-ap---AP-221

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