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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer

A) Two-Factor Theory
B) Maslow's Hierarchy of Needs Theory
C) McClelland's Theory of Needs
D) McGregor's Theory X and Theory Y

2. Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider.
Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.

A) Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.
B) Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
C) Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.
D) Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.

3. What is an advantage of a group that is not very cohesive?
Choose 1 answer

A) When performance norms are low, productivity may be higher than in a cohesive group
B) There is less need for giving rewards as group rewards.
C) When performance norms are high, productivity will be higher than in a cohesive group.

4. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer

A) With defensive behaviors
B) With proactive behaviors
C) With high performance pressures
D) With organizational investment

5. Management is considering a reorganization of sales regions and plans to allow employees to live and work in their respective sales territories throughout the United States. However, the vice president of sales wants the regionally-dispersed agents to participate in weekly sales meetings.
Which type of teams should be organized?
Choose 1 answer

A) Quality teams
B) Virtual teams
C) Self-managed teams
D) Cross-functional teams

Solutions: