Study with 132-S-911 Actual Test Questions
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Updated: Aug 13, 2026
No. of Questions: 199 Questions & Answers with Testing Engine
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Avaya 132-S-911 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Specialist IP Telephony Implement and Support Elective Exam |
| Exam Number: | 132-S-911 (also known as 132-S-911.2 / 132-S-911.3) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Passing Score: | Not publicly disclosed by Avaya |
| Exam Price: | $65 USD |
| Real Exam Qty: | 60–75 |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Avaya Certified Implementation Specialist Avaya Certified Support Specialist |
| Available Languages: | English |
| Recommended Training: | Avaya IP Telephony Implementation & Support Course |
| Exam Registration: | Avaya Learning & Certification |
| Sample Questions: | Avaya 132-S-911 Sample Questions |
| Exam Way: | Proctored online or onsite at authorized testing centers; **Exam is retired** |
| Pre Condition: | No official mandatory prerequisites; recommended experience with Avaya IP Telephony systems |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
Avaya 132-S-911 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Features & Services Implementation | 15% | - SIP Trunking & SES Integration - Advanced Call Features - Call Routing & Dial Plans - Voice Mail & Messaging Integration |
| Topic 2: System Architecture & Components | 20% | - Media Gateways (G250, G350, G450, G650) - Licensing & Software Structure - IP Endpoints & Phones - Avaya Communication Manager |
| Topic 3: Troubleshooting & Problem Resolution | 15% | - System Log Analysis - Endpoint Registration Problems - Gateway & Trunk Troubleshooting - Call Quality & Media Issues |
| Topic 4: Installation & Initial Configuration | 25% | - Server and Gateway Installation - Basic Call Processing Setup - Firmware and Software Updates - Network Integration & IP Connectivity |
| Topic 5: System Administration & Maintenance | 25% | - System Backup & Restore - User and Station Administration - Security Configuration - Performance Monitoring |
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