OS X Yosemite Troubleshooting Exam - 9L0-066 Exam Practice Test

Question 1

Jeff uses his living room television as a display for his Mac mini. Jeff states the Bluetooth keyboard paired with his Mac mini intermittently stops responding. What steps can you advise Jeff to take to resolve the issue? SELECT THREE.

A. Turn Wi-Fi off and on.

B. Press a key on the keyboard to reconnect it with the Mac.

C. Check the battery level of the keyboard.

D. Turn off Bluetooth in the Bluetooth pane of System Preferences.

E. Check Activity Monitor.

F. Make sure Show Bluetooth in menu bar is selected in System Preferences.

G. Keep wireless devices within 33 feet (10 meters) of the Mac.

Correct Answer: B,C,G

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Question 2

William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?

A. /Library/Desktop Pictures

B. -/Library/Desktop Pictures

C. /System/Desktop Pictures

D. /System/Library/Desktop Pictures

Correct Answer: A

Question 3

Mary is really busy and must focus on a weekly reports. She really needs to update her apps in OS X, but it is not always a convenient time when App Store notifies her. Which of the following would be the best option in App Store notifications for Mary to select?

A. Click "Download apps in Sleep Mode."

B. Click "Later," and choose a convenient time to update the apps.

C. Click "Don't Ask Me Again" so the download apps reminder goes away.

D. Click "Close" and wart for another reminder.

Correct Answer: B

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Question 4

Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

A. System Information

B. Activity Monitor

C. Apple Diagnostics

D. Apple Hardware Test

Correct Answer: C

Question 5

Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE,

A. Safe Boot

B. Terminal

C. FileVault2

D. Boot Camp 5

E. Firewall

F. Console

G. Gatekeeper

Correct Answer: C,E,G

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Question 6

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2. Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

A. Open System Information to verify that the Wi-Fi card is detected.

B. Open the Network pane of System Preferences and click Assist Me.

C. Restart the iMac and reset NVRAM.

D. Restart from the Recovery System and run Network Utility.

Correct Answer: B

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Question 7

Richard purchased a new Thunderbolt drive. When tool should he use to troubleshoot the issue?

A. Thunderbolt Setup Utility

B. Directory Utility

C. Console

D. Disk Utility

Correct Answer: D

Apple OS X Yosemite Troubleshooting - 9L0-066 Exam Practice Test

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