Study with 9L0-066 Actual Test Questions
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Updated: Aug 10, 2026
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Apple 9L0-066 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | OS X Yosemite Troubleshooting Exam |
| Exam Number: | 9L0-066 |
| Available Languages: | English |
| Related Certifications: | Apple Certified Macintosh Technician (ACMT) 2015 |
| Real Exam Qty: | 65 |
| Exam Format: | Open-resource exam, Scenario-based questions, Multiple-choice |
| Passing Score: | 80% |
| Exam Duration: | 120 minutes |
| Sample Questions: | Apple 9L0-066 Sample Questions |
| Exam Way: | Delivered through Pearson VUE; online testing available. Open-resource exam allowing use of Apple Support articles and AppleCare Service Training materials. |
| Pre Condition: | Used as one of the two required exams for the Apple Certified Macintosh Technician (ACMT) 2015 certification together with Exam 9L0-012. |
| Official Syllabus URL: | https://support.apple.com/HT6581 |
Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Topic 2: Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Topic 3: Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Topic 4: Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Topic 5: Applications | 5% | - Evaluate and isolate application issues in OS X |
| Topic 6: iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Topic 7: File System | 5% | - Evaluate and isolate file system problems |
| Topic 8: Time Machine | 5% | - Understand Time Machine features and benefits - Apply Apple-recommended troubleshooting procedures for Time Machine |
| Topic 9: Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Topic 10: Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Topic 11: Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Topic 12: Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Topic 13: Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Topic 14: Installation | 5% | - Evaluate and isolate OS X installation problems |
| Topic 15: Networking | 5% | - Configure and set up Apple wireless networks for client access - Evaluate wired and wireless network connectivity problems |
Apple OS X Yosemite Troubleshooting Sample Questions:
1. Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?
A) The keyboard is turned on and ready to be paired with her computer.
B) The blinking indicates the keyboard is paired to another device.
C) The keyboard is out of range and needs to be moved closer to the device it is paired with.
D) The keyboard has low battery and the batteries need to be replaced.
2. Select the key combinations used to access the Recovery System and Internet Recovery. SELECT TWO.
A) Command-I-R
B) Command-Option-Shift-R
C) Command-Shift-I
D) Option-Command-R
E) Command-R
3. Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?
A) The source volume is damaged and cannot be read.
B) A RAM module is having trouble
C) The version of OS X is not compatible with the iMac hardware.
D) The iMac is unable to find a startup disk that contains boot files.
4. Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE,
A) Safe Boot
B) Terminal
C) FileVault2
D) Boot Camp 5
E) Firewall
F) Console
G) Gatekeeper
5. DRAG DROP
The Mac will emit tones at startup if the machine is not passing initial tests. Match the correct tone to the symptom.
Drag the Tone from the left column to the gray box next to the Symptom in the right column.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D,E | Question # 3 Answer: D | Question # 4 Answer: C,E,G | Question # 5 Answer: Only visible for members |
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