Pass the actual test with the help of 9L0-415 study guide
Updated: Oct 10, 2026
No. of Questions: 218 Questions & Answers with Testing Engine
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| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.9 |
| Exam Number: | 9L0-415 |
| Passing Score: | 80% (approximate, subject to Apple certification policies) |
| Available Languages: | English |
| Certificate Validity Period: | Tied to OS X version certification; version-specific certification (retired) |
| Real Exam Qty: | Approximately 80 |
| Exam Price: | USD 65–250 (varies by region and testing provider) |
| Related Certifications: | Apple Certified Support Professional (ACSP) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Computer-Based Exam (CBT) |
| Sample Questions: | Apple 9L0-415 Sample Questions |
| Exam Way: | Computer-based exam delivered via Pearson VUE or Apple Authorized Training Center (historically) |
| Pre Condition: | Recommended familiarity with macOS basics and system administration concepts; exam is part of the Apple Certified Support Professional (ACSP) track; this specific exam is retired |
| Official Syllabus URL: | https://training.apple.com |
| Section | Objectives |
|---|---|
| Topic 1: Installation and Configuration of OS X 10.9 | |
| Topic 2: User Accounts and File Systems | |
| Topic 3: Troubleshooting and Support Techniques | |
| Topic 4: System Administration and Maintenance | |
| Topic 5: Applications and Processes Management | |
| Topic 6: Network Configuration and Services |
You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?
Correct Answer: B 🗳️
Standard is the default account type; administrative users can make changes to the system; a guest user doesn't require a password; sharing-only users can access only shared files; and the root user has unlimited access to any file or folder in the system.
Correct Answer: C 🗳️
Additional Apple devices must be authorized to use the iCloud Keychain service using a combination of the Apple ID password and another method. One method involves using an iCloud Security Code; the other method is to authorize access from another Apple device that has already been configured for the iCloud Keychain service.
Correct Answer: D 🗳️
What steps should you use when troubleshooting application issues?
Correct Answer: D 🗳️
How can you ensure that previously deleted items are securely erased?
Correct Answer: B 🗳️
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