IIC Advanced Skills for the Insurance Broker and Agent - C131 Exam Practice Test
Question 1
What coverage is generally provided by an accounts receivable floater?
Correct Answer: D
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Question 2
After examining an organization's financial statements and accounting records, a broker decides that they would like to take the company on as a client. What did the broker determine during their examination that helped make this decision?
Correct Answer: B
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Question 3
How does a self-insured retention (SIR) differ from a deductible?
Correct Answer: A
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Question 4
Angie is frustrated with her insurer as she recently had a mysterious disappearance claim that was denied under her commercial property policy. Why was Angie likely denied her claim?
Correct Answer: A
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Question 5
Annette, a new broker, is completing a wrap-up liability insurance application for a condominium development. Before finalizing the application, she asks a coworker to review it. Her coworker advises Annette that she has missed an important detail. What detail did Annette likely miss?
Correct Answer: A
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Question 6
What is a disadvantage of a broker using one-way communication with clients?
Correct Answer: B
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Question 7
Graham works at a brokerage where responsibilities are divided among the staff. His daily work consists of analyzing quotations and creating client proposals. What is his role?
Correct Answer: D
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Question 8
A building contractor has been hired to perform renovations and additions to a run-down office building. The contractor is aware of the typical exposures that can arise from this operation and has adequate insurance in place, but needs to hire additional staff. He contacts his broker Andrew to discuss the benefit of having risk management measures in place during the contractor's employee selection process. Briefly describe the advice Andrew would provide.
Correct Answer:
see the Explanation for Detailed Solution.
Explanation:
Andrew should explain that hiring is a risk management issue because employees directly affect job-site safety, workmanship quality, liability exposure, and claims frequency. Renovating a run-down office building creates hazards such as structural instability, demolition work, tools and equipment use, electrical or plumbing work, falls, damage to existing property, and injury to workers or third parties. Poor hiring can increase all of these risks.
Andrew should advise the contractor to use a structured employee selection process. This should include verifying trade qualifications, licences, safety training, employment history, references, and experience with similar renovation projects. If employees will drive company vehicles, motor vehicle record checks should be considered. If employees will access client premises, tools, materials, or secure areas, background checks may be appropriate where legally permitted.
The contractor should also use written job descriptions, documented safety policies, orientation training, supervision, probationary review, and records of training. These controls reduce the chance of accidents, theft, defective work, and liability claims. They also show insurers that the contractor is professionally managed.
Course topic reference: Risk Management; Contractors; Employee Selection; Loss Prevention; Construction Safety Controls .
Explanation:
Andrew should explain that hiring is a risk management issue because employees directly affect job-site safety, workmanship quality, liability exposure, and claims frequency. Renovating a run-down office building creates hazards such as structural instability, demolition work, tools and equipment use, electrical or plumbing work, falls, damage to existing property, and injury to workers or third parties. Poor hiring can increase all of these risks.
Andrew should advise the contractor to use a structured employee selection process. This should include verifying trade qualifications, licences, safety training, employment history, references, and experience with similar renovation projects. If employees will drive company vehicles, motor vehicle record checks should be considered. If employees will access client premises, tools, materials, or secure areas, background checks may be appropriate where legally permitted.
The contractor should also use written job descriptions, documented safety policies, orientation training, supervision, probationary review, and records of training. These controls reduce the chance of accidents, theft, defective work, and liability claims. They also show insurers that the contractor is professionally managed.
Course topic reference: Risk Management; Contractors; Employee Selection; Loss Prevention; Construction Safety Controls .
