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Updated: Jul 29, 2026
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IBM C4090-971 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM Enterprise Storage Technical Support V2 |
| Exam Number: | C4090-971 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Exam Duration: | Not publicly specified |
| Certificate Validity Period: | Not publicly specified |
| Real Exam Qty: | Not publicly specified |
| Related Certifications: | IBM Certified Specialist - Storage Solutions IBM Certified System Administrator - Storage |
| Available Languages: | English |
| Passing Score: | Not publicly specified |
| Exam Price: | Varies by region and testing provider |
| Recommended Training: | IBM Training - Storage Solutions |
| Exam Registration: | IBM Certification Portal Pearson VUE IBM Exams |
| Sample Questions: | IBM C4090-971 Sample Questions |
| Exam Way: | Online proctored or test center delivery via authorized IBM testing partner |
| Pre Condition: | Recommended experience with enterprise storage systems and basic knowledge of SAN technologies |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM C4090-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Storage Fundamentals | - Storage architecture concepts (block, file, object) - Enterprise storage components overview - RAID levels and data protection mechanisms |
| Topic 2: Troubleshooting and Maintenance | - Failure analysis and recovery procedures - Firmware and software maintenance operations - Diagnosing storage performance issues |
| Topic 3: SAN and Connectivity | - Fibre Channel architecture and topology - iSCSI fundamentals and configuration principles - Zoning and LUN masking concepts |
| Topic 4: Installation and Configuration | - Host attachment and connectivity setup - Initial system setup and configuration |
| Topic 5: IBM Storage Systems | - IBM block storage platforms overview - IBM storage virtualization concepts - Storage management tools and interfaces |
IBM Enterprise Storage Technical Support Sample Questions:
1. A customer's data center was constructed 15 years ago. Since then its growth has exceeded expectations and necessitated the deployment of a large number of servers, storage subsystems, and switches. The energy company is currently providing the maximum amount of electricity to the data center.
What should the IBM Technical Specialist do to enable the customer's continued ability to expand its computer and storage growth?
A) Help to relocate the existing equipment to a larger data center with increased capacity from the electric company.
B) Perform a consolidation study in order to reduce the energy used by the equipment in the data center.
C) Replace the existing equipment with Energy Star compliant equipmentto reduce energy requirements.
D) Determine how energy allocated to IT resources is used to produce business results.
2. Which data type will have the best compression ration with Real-time Compression?
A) File and print
B) Encrypted data
C) Databases
D) JPEG images
3. A customer has asked an IBM technical specialist about growth in I/O on its existing system.
The specialist generated the following table:
Which tool was used to produce this table?
A) ProtecTIER Planner
B) Storage Tier Advisor Tool
C) Disk Magic
D) Batch Magic
4. Which product enables a single point-of-control for multiple storage resources to help support improved business application availability and greater resource utilization?
A) Storwize V3700
B) DS8870
C) IBM SAN Volume Controller built withIBM Spectrum Virtualize software
D) XIV Gen3
5. What is needed to upgrade a TS7620 ProtecTIER Appliance from 5.4TB to 11TB physical capacity?
A) The upgrade is a license key only.
B) Power off the TS7620, add new drives, power on and assign capacity.
C) There is no upgrade from 5.4TB to 11TB within one system.
D) Add disk drives to the TS7620 without powering off; the system will assign capacity automatically.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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