SAP Certified Associate - Utilities with SAP ERP 6.0 (C_FSUTIL_60)

Question 1

Which factors can influence the returns process?

A. Creditworthiness
Returns amount
Returns reason
Clearing category

B. Returns reason
Returns amount
Returns category
Clearing category

C. Returns history
Creditworthiness
Tolerance group
Returns amount

D. Tolerance group
Returns history
Payment document
Returns category

Correct Answer: C

Question 2

Into which SAP Utilities process is the creation of service orders integrated?

A. Technical installation

B. Periodic device replacement

C. Business master data creation

D. Device creation

Correct Answer: B

Question 3

Within the document display transaction, you find a document with one item that has 12 repetition items.
Which documents can create this situation? (Choose three)

A. An installment plan document

B. A manual posting document

C. A promise-to-pay document

D. A budget billing document

E. A consumption billing document

Correct Answer: A,B,D

Question 4

A company is mandated to provide a specific number of days before an invoice is considered past due. A customer contacts the company asking to receive friendly-reminder SMS text messages after the invoice becomes past due.
Which field value can you configure to enable this?

A. Tolerance Group

B. Incoming Payment Method

C. Payment Terms

D. Collection Strategy

Correct Answer: D

Question 5

What information is contained in the general ledger items portion of the FI-CA document? (Choose three)

A. Cost accounting information

B. Net due date

C. Receivables G/L account

D. Posting date

E. Tax data

Correct Answer: A,D,E

Question 6

While reviewing a customer's interaction history within the Interaction Center you discover that some interactions are missing from the interaction history.
What may explain this?

A. A previous interaction was not saved manually prior to ending the interaction.

B. An interaction record does not have the status "completed".

C. A utility contract does not exist for the customer.

D. An IS-U Customer Contact failed to replicate to SAP CRM.

Correct Answer: D

Question 7

A billing document is outsorted and needs to be corrected.
How do you proceed?

A. 1. Reverse the billing document
2.Correct the billing order
3.Restart the billing process

B. 1. Remove the indicator for manual outsorting
2.Release the outsorted document
3.Continue the billing process

C. 1. Correct the rate data
2.Release the outsorted document
3.Continue the billing process

D. 1. Reverse the billing document
2.Correct the master data
3.Restart the billing process

Correct Answer: D

Question 8

A tariff requires that for the same contract account, the consumption from the water meter is used to bill the water consumption charge and the waste water consumption charge.
How can the water meter be installed to meet this tariff requirement?

A. Fully installed to water installation; technically installed to waste water installation

B. Technically installed to water installation; billing installed to waste water installation

C. Fully installed to water installation; billing installed to waste water installation

D. Technically installed to waste installation; billing installed to water installation

Correct Answer: C

SAP Certified Associate - Utilities with SAP ERP 6.0 (C_FSUTIL_60) - C_FSUTIL_60 Exam Practice Test

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