Salesforce Consumer Goods Cloud Accredited Professional - Consumer-Goods-Cloud-Accredited-Professional Exam Practice Test

Question 1

Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A. Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.

B. Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.

C. Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.

D. Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.

Correct Answer: C

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Question 2

United Telecom has completed the high-level design (HLD) phase and has information about the objects involved, data volumes, and file requirements.
Which three steps should a Consultant take to assess the storage needs on Communications Cloud?

A. Analyze an external data storage system for more cost-effective data storage

B. Calculate the file and data storage required based on required data volume and file attachment requirements

C. Assess the archiving strategy and determine how storage will be cleared through archiving

D. Analyze the storage usage for the existing legacy platform

E. Identify the storage needs between data storage and file storage

Correct Answer: B,C,E

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Question 3

Which of the following are supported KPI Type values for Retail Store KPI records?

A. Promotion

B. Revenue

C. Facing

D. Units

E. Price

Correct Answer: B,C,D

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Question 4

Which three Survey invitations are displayed in the In-Store Survey task during a visit?

A. Survey invitations associated with the Store Primary Contact

B. Survey invitations associated with the Retail Store

C. All open Survey invitations

D. All Survey invitations targeted to a contact or user

E. Survey invitations associated with the visit

Correct Answer: A,B,E

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Question 5

How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?

A. Check-in through Einstein Vision

B. Check-in through standard location picker Lightning Web Component in Salesforce Mobile App

C. Check-in through Salesforce Maps on mobile

D. Check-in through Salesforce Mobile App

Correct Answer: D

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Question 6

A Consultant must migrate Communications Cloud Data from one customized Salesforce Org to another Salesforce Org.
What are two key considerations before migration and preparing the target instance to receive or import Communications Cloud data?

A. Requires matching metadata to be established in the new target org.

B. Run data validation in parallel to the ongoing migration.

C. All required data points and fields from the source org are captured in the target org.

D. Test migration data in a production environment.

Correct Answer: A,C

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Question 7

Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC wants to create a guided ordering process for their Sales Agents and B2C Customers.
Which two options are technically feasible?

A. Use OmniScript to build the guided ordering journey for agents and OmniScript via OmniOut on a Salesforce Experience for customers.

B. Use Salesforce Flow to build the guided ordering journey for agents and Salesforce Flow via Lightning Out on a third-party CMS for customers.

C. Use OmniScript to build the guided ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS.

Correct Answer: A,C

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Question 8

ABC Telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agents to have the ability to give runtime adjustments and wish to have the approval process defined around the same.
Which feature should the Consultant suggest to address the above requirements?

A. Promotions

B. Customizations using CPQ Hooks

C. Discounts

D. Adjustments using Context rules

Correct Answer: C

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Question 9

An ABC Telecom customer ordered an internet bundle along with a router in their first order. At a later date, the customer ordered another internet bundle. Their existing router supports all services.
What should be the scope of the technical product so that the decomposition process generates fulfilment request lines (FRL) based on the existing inventory item?

A. Order Item Scope

B. Top Order Item Scope

C. Downstream Order Item Scope

D. Account Scope

Correct Answer: D

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Question 10

United Telecom is moving its assets to Communications Cloud as part of its digital transformation. During the asset migration process, a Consultant includes a step to create a No change MACD order.
Why is it necessary to have this step in the migration process?

A. To create Inventory Items to be used in subsequent MACD

B. To validate if decomposition works on migrated assets

C. To validate if MACD works on migrated assets

D. To validate if migrated asset data aligns with asset data model

Correct Answer: C

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Salesforce Consumer Goods Cloud Accredited Professional - Consumer-Goods-Cloud-Accredited-Professional Exam Practice Test

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