Selling HP BSM Solutions - HP2-N31 Exam Practice Test

Question 1

Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)

A. real user monitoring

B. business process testing and reporting

C. faster problem resolution, freeing up resources for other priority projects

D. consolidation of multiple tools to reduce cost

E. cross-domain event tracking and management capability

Correct Answer: C,E

Question 2

Which key differentiator supports a capability of the BSM Network Management solution?

A. provides a single pane of visibility for complex, virtualized, and cloud environments

B. provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools

C. provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"

D. supports Heads-up Display (HUD) for multi-monitoring technology

Correct Answer: A

Question 3

Which discovery question would you ask to an IT executive to uncover a potential Application Performance Management pain point?

A. How often do you update application revisions across your network?

B. Have you experienced customer satisfaction issues for accessing your applications?

C. Do you have the ability to integrate fault, availability, performance, and configuration management?

D. What percentage of your IT budget goes toward managing the infrastructure versus innovation?

Correct Answer: B

Question 4

Which Application Performance Management business challenges are faced by IT executives and solved through HP's BSM solution? (Select two.)

A. monitoring security breaches more effectively

B. providing better asset management tracking

C. guaranteeing that service desk tickets are prioritized

D. pre-empting problems before they cause an outage

E. improving customer and business satisfaction

Correct Answer: C,D

Question 5

Where would you find license SKU and pricing information for HP BSM Systems Management?

A. HP WW Product Promotions (link)

B. Pricing Guides on HP Partner Central

C. Sales Awareness Webinars

D. BSM datasheets

Correct Answer: B

HP Selling HP BSM Solutions - HP2-N31 Exam Practice Test