ITIL 4 Specialist: High-Velocity IT - ITIL-4-HVIT Exam Practice Test

Question 1

Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?

A. Resilient operations

B. Co-created value

C. Assured conformance

D. Valuable investments

Correct Answer: D

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Question 2

A provider has researched a market opportunity, created an initial product concept, built a pilot version, and gathered feedback from early adopters.
Which stage of the digital product lifecycle is the provider MOST clearly operating in?

A. Retire

B. Obtain/build

C. Support

D. Engage

Correct Answer: B

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Question 3

Which behaviour would be encouraged in a lean culture?

A. Avoid risk taking and failure

B. Avoid interpersonal relationships

C. Be curious and try new things

D. Optimize individual tasks

Correct Answer: C

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Question 4

A digital product team is composed of people who each have deep expertise in one area but sufficient knowledge to contribute in several others.
Which concept does this describe?

A. Segregation of duties

B. Matrix management

C. Command and control

D. T-shaped people

Correct Answer: D

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Question 5

An organization wants to reduce the time it takes to deliver products to its customers.
How would the 'service validation and testing' practice contribute to this objective?

A. By investigating the rate and causes of failed changes which have created delays in previous product development cycles

B. By validating the organization's customers and market conditions to create a shared understanding among the stakeholders

C. By improving the organization's understanding of the service and technical and information components to leverage CI/CD capabilities

D. By including testing in the early stages of the product development lifecycle, and throughout the development

Correct Answer: D

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Question 6

An organization has recently completed an urgent website upgrade because of customer complaints about response times. Customers are not happy with the upgrade because the new response times are not as fast as they expected they would be.
How should the 'business analysis' practice be utilized to prevent this situation from happening again?

A. By establishing acceptance criteria in line with customer requirements

B. By reviewing the 'definition of done' to ensure that response times are included

C. By collecting information from customers and other stakeholders to fully understand the requirements and environments

D. By ensuring that the organization's technology architecture is aligned with its product and service architecture

Correct Answer: C

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Question 7

Which is a characteristic of a digital organization?

A. Digital technology enables minor business transformation

B. Digital technology is mostly used for primary activities

C. Digital technology is mainly used for supporting activities

D. Digital technology enables IT to support business as usual

Correct Answer: B

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Question 8

A service provider is performing a review that considers how well people use information that is presented on a particular screen.
Which high-velocity IT objective will this review support?

A. Fast development

B. Resilient operations

C. Co-created value

D. Assured conformance

Correct Answer: A

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Question 9

An organization wants to increase its revenue by reducing the delay between the uploading of reference data for new products and the ability to place sales orders.
Which activity would MOST contribute to achieving this?

A. Chaos engineering

B. Continuous integration / continuous deployment (CI/CD)

C. A/B testing

D. DevSecOps

Correct Answer: B

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Peoplecert ITIL 4 Specialist: High-Velocity IT - ITIL-4-HVIT Exam Practice Test

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