Study with ITIL-4-HVIT Actual Test Questions
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Updated: Jul 28, 2026
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Peoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
| Exam Name: | ITIL 4 Specialist: High-Velocity IT (HVIT) Exam |
| Exam Number: | ITIL-4-HVIT |
| Exam Format: | Multiple choice, Closed book, Online proctored |
| Available Languages: | English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish |
| Real Exam Qty: | 40 |
| Exam Price: | USD 495 (base price, excluding taxes; bundles vary) |
| Exam Duration: | 90 (113 for non-native language speakers) |
| Certificate Validity Period: | 3 years |
| Passing Score: | 70% (28 out of 40) |
| Related Certifications: | ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: High Velocity IT ITIL 4 Specialist: Direct, Plan and Improve |
| Recommended Training: | ITIL 4 Specialist: High-Velocity IT Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored via PeopleCert platform; available 24/7; closed-book |
| Pre Condition: | Valid ITIL 4 Foundation certification (or ITIL v3 Foundation equivalent); completion of accredited training or official eLearning is required before exam results are released |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
| Guiding Principles and Foundational Concepts for Velocity | 20% | - Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles - Ethics, safety culture, lean culture, Toyota Kata |
| Enabling Fast Development | 15% | - Automation, cloud-native practices, and rapid deployment - Agile, DevOps, and continuous integration/delivery practices |
| Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
| Enabling Resilient Operations | 10% | - Capacity and performance management, monitoring and event management - Problem management, service continuity, infrastructure and platform management |
| High-Velocity IT Concepts and Digital Enterprise | 25% | - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
1. An organization has recently acquired another company with its own service management teams.
The organization wants to ensure healthy relationships between employees and the opportunity for everyone to contribute to value co-creation.
What should the organization do NEXT?
A) Train the staff of the new service management teams on how to access existing procedures
B) Set clear targets for the new service management teams aligned with existing targets
C) Create separate value streams for the activities of the new service management teams
D) Perform a stakeholder analysis exercise in an effort to identify any conflicting interests
2. An organization deliberately injects failures into its production environment to discover weaknesses before they cause unplanned outages.
Which objective is MOST supported by this practice?
A) Fast development
B) Resilient operations
C) Co-created value
D) Valuable investments
3. An organization's efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the 'availability management' practice can support both of these aims?
A) Using chaos engineering techniques
B) Automating the handling of detected events
C) Using site reliability engineering techniques
D) Measuring the frequency of component failures
4. Which concept would MOST help to ensure that information needed to identify problems is available?
A) Agile
B) Design thinking
C) Safety culture
D) Valuable investments
5. Which objective PRIMARILY focuses on the fulfilment of the warranty requirements for services?
A) Fast development
B) Resilient operations
C) Co-created value
D) Valuable investments
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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