Study with Organizational-Behavior Actual Test Questions
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Updated: Oct 28, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
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WGU Organizational-Behavior Exam Overview:
| Certification Vendor: | WGU (Western Governors University) |
|---|---|
| Exam Name: | Organizational Behavior |
| Exam Number: | GTO1 (Task), C715 (Course) |
| Passing Score: | Competent / Proficient (Pass/Fail Competency Model) |
| Exam Duration: | Competency-based (self-paced, typically 4-12 weeks per course) |
| Available Languages: | English |
| Certificate Validity Period: | N/A - Degree program, not a professional certification |
| Exam Price: | Included in term tuition (approximately $3,800-$4,000 per 6-month term) |
| Related Certifications: | BS Business Administration MBA BS Management BS Human Resource Management |
| Exam Format: | Objective Assessment (multiple-choice), Performance Assessment (written paper) |
| Real Exam Qty: | Performance Assessment (PA) + Objective Assessment (OA) |
| Sample Questions: | WGU Organizational-Behavior Sample Questions |
| Exam Way: | Online proctored (Objective Assessment) + Performance Assessment submission (written) |
| Pre Condition: | None (open enrollment for most business programs); may require foundational business courses in some programs |
| Official Syllabus URL: | https://cm.wgu.edu/t5/Knowledge-Bas |
WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Organizational Structure and Culture | - Organizational change and development - Organizational culture dimensions - Organizational design principles - Organizational structure types - Organizational communication |
| Leadership Theories | - Contingency theories - Behavioral approaches - Trait approaches to leadership - Transformational vs transactional leadership - Contemporary leadership perspectives |
| Group Behavior and Dynamics | - Conflict and negotiation - Group structure and roles - Group development stages - Power and political behavior - Team building and teamwork |
| Individual Behavior and Personality | - Individual decision-making - Attitudes and job satisfaction - Perception and attribution - Personality traits and theories - Motivation theories (Maslow, Herzberg, Vroom) |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?
- A. Change work group roles at random
- B. Exercise collective control over the pace of work
- C. Share information but not engage in collective performance goals
- D. Assign individual roles rather than mutual team roles
Correct Answer: B 🗳️
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When is organizational culture a liability?
- A. When the organizational culture reduces ambiguity for employees.
- B. When core values are shared by different departments within the organization.
- C. When the culture includes shared values on organizational goals.
- D. When a strong organizational culture limits diversity within the organization.
Correct Answer: D 🗳️
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Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?
- A. Establish more rigid role definition for group members
- B. Give individual rewards rather than group rewards
- C. Give group rewards rather than individual rewards
- D. Have the group avoid competition with other groups
Correct Answer: C 🗳️
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Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?
- A. Production teams
- B. Virtual teams
- C. Problem-solving teams
- D. Self-managed teams
Correct Answer: D 🗳️
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Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?
- A. Make the group larger
- B. Physically isolate the group
- C. Establish more rigid roles for group members
- D. Increase the difficulty of becoming a group member
Correct Answer: B 🗳️
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