Study with Service-Con-201 Actual Test Questions
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Updated: Sep 02, 2026
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Salesforce Service-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Service Cloud Consultant Exam |
| Exam Number: | Service-Con-201 |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Administrator |
| Exam Price: | $200 USD (varies by region) |
| Certificate Validity Period: | Requires annual maintenance; certification remains active upon completion of maintenance modules |
| Passing Score: | Not officially published by Salesforce |
| Real Exam Qty: | 60 scored questions (plus possible unscored items) |
| Exam Duration: | 105 minutes |
| Available Languages: | German, Spanish, Japanese, English, French |
| Exam Format: | Multiple Choice, Multiple Select |
| Recommended Training: | Trailhead Service Cloud Consultant Trailmix Service Cloud Implementation Guides |
| Exam Registration: | Salesforce Certification Overview Kryterion Webassessor Registration |
| Sample Questions: | Salesforce Service-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite exam via Kryterion Webassessor |
| Pre Condition: | Recommended: Salesforce Administrator certification or equivalent Salesforce platform experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/servicecloudconsultant |
Salesforce Service-Con-201 Exam Syllabus Topics:
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-service-consultant---Service-Con-201
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