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Last Updated: Sep 05, 2026
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Avaya Aura® Call Center Elite Implementation is issued by Avaya, one of the most respected names in the industry, and earning it in 2026 can open serious career doors. Actualtests4sure helps you get there with 64 practice questions built around the official 7392X objectives.
Avaya 7392X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Call Center Elite Implementation Exam |
| Exam Number: | 7392X |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Sample Questions: | Avaya 7392X Sample Questions |
| Exam Way: | Pearson VUE testing center or Avaya-authorized delivery method (subject to program availability). |
| Pre Condition: | Recommended experience with Avaya Aura platform, Communication Manager, and Call Center Elite deployments. |
| Official Syllabus URL: | https://www.avaya.com/ |
Avaya 7392X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Center Elite Configuration | - Call Routing and Vectoring
|
| Topic 2: Troubleshooting and Maintenance | - Operational Support
|
| Topic 3: Solution Planning and Design | - Customer Requirements Analysis
|
| Topic 4: System Integration | - Avaya Aura Integration
|
| Topic 5: Testing and Validation | - Implementation Verification
|
| Topic 6: Installation and Deployment | - Platform Installation
|
Frequently Asked Questions About Avaya Aura® Call Center Elite Implementation
The 7392X exam leads to the ACIS certification, a Professional-level credential from Avaya. It validates the skills measured by the Avaya Aura® Call Center Elite Implementation syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as Avaya Certified Implementation Specialist (ACIS).
Recommended experience with Avaya Aura platform, Communication Manager, and Call Center Elite deployments. Because Avaya may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.
Yes. Actualtests4sure offers a free PDF demo of the Avaya Aura® Call Center Elite Implementation material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.
If you take the Avaya Aura® Call Center Elite Implementation exam within 60 days of your purchase and do not pass, Actualtests4sure offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.
The Avaya Aura® Call Center Elite Implementation syllabus is divided into 6 main domains, including Solution Planning and Design, Testing and Validation, Call Center Elite Configuration. Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.
Avaya Aura® Call Center Elite Implementation Sample Questions:
Question 1
Which property of the SET command makes the command unique when dealing with variables?
A. The SET command allows you to place calls in a particular queue
B. The SET command allows a group of variables to follow a specific pattern
C. The SET command reassigns variables to new values during the process of a vector
D. The SET command allows variables to be manipulated using arithmetic and string operators
Question 2
Refer to the exhibit.
You configured vectors in New York and Denver locations to look ahead interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that all calls are interflowing to Denver.
What would cause all calls to interflow to Denver?
A. Step 8 in the Denver command should be busy command.
B. The wait-time command step 1 in Denver is considered a call acceptance command and allowing all calls to interflow.
C. The route-to number command in step 6 in New York is allowing all calls to interflow to Denver.
D. The wait-time command is step 3 on Denver is considered a call acceptance command and allowing all calls to interflow.
Question 3
When a customer upgrades from Basic Avaya Call Center to Avaya Aura Call Center Elite, which three features are added? (Choose three.)
A. Service Level Maximize
B. Advocate
C. Call Management System (CMS)
D. Agent Selection (EAS)
E. Hunt Group
Question 4
If an agent has the skills to handle one call:
Under the skill level handling preference, which of the calls will the agent handle first?
A. Call 1
B. Call 4
C. Call 3
D. Call 2
Question 5
You need to troubleshoot Best Service Routing (BSR) vectors for multi-site routing to verify that they are operating as Intended.
Which command would you use to do this?
A. List trace trunk
B. Monitor bcms hunt group
C. List trace vdn
D. Monitor bcms trunk
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: A,B,D | Question 4 Answer: B | Question 5 Answer: C |
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