Pass the actual test with the help of 78201X study guide
Last Updated: Sep 11, 2026
No. of Questions: 192 Questions & Answers with Testing Engine
Download Limit: Unlimited
Help you pass test with Actualtests4sure updated 78201X Actual Test Questions at first time. All exam materials of Avaya 78201X test questions are with validity and reliability, compiled and edited by the experienced experts team, which can help you prepare and attend exam casually and then pass the Avaya 78201X test surely.
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Whether you prefer a printable PDF, a desktop test engine for Windows, or an online test engine that runs in any browser, Actualtests4sure has a Avaya IP Office™ Platform Support Certified package that fits. All three formats carry the same 192 practice questions for 78201X, so you can pick the way you study best.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Support Certified Exam |
| Exam Number: | 78201X |
| Related Certifications: | Avaya IP Office™ Platform Administrator Avaya IP Office™ Platform Implementation |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Select, Multiple Choice |
| Passing Score: | 70 |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Price: | $95 USD |
| Sample Questions: | Avaya 78201X Sample Questions |
| Exam Way: | Pearson VUE testing centers / Online proctored exam available |
| Pre Condition: | Recommended: Basic networking knowledge, familiarity with VoIP concepts, and hands-on experience with Avaya IP Office Platform. No mandatory prerequisites required. |
| Official Syllabus URL: | https://www.avaya.com/en/exams/78201X/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IP Office Platform Architecture | 15-20% | - System Components and Licensing
|
| Topic 2: Unified Communications Features | 20-25% | - Messaging and Voicemail
|
| Topic 3: Security and System Administration | 10-15% | - Security Features
|
| Topic 4: Troubleshooting and Maintenance | 15-20% | - Diagnostic Tools
|
| Topic 5: IP Endpoints and Clients | 15-20% | - Soft Client Applications
|
| Topic 6: IP Office Installation and Configuration | 20-25% | - System Installation Procedures
|
The 78201X exam leads to the Avaya ACSS certification, a Specialist-level credential from Avaya. It validates the skills measured by the Avaya IP Office™ Platform Support Certified syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as Avaya IP Office™ Platform Administrator, Avaya IP Office™ Platform Implementation.
The Avaya IP Office™ Platform Support Certified exam includes 60 questions and gives you 90 minutes to complete them. That works out to a fairly tight pace, so reading each question carefully but decisively matters more than perfectionism. If a question stalls you, flag it and move on; banking the easier points first keeps time pressure from snowballing near the end. Before test day, run at least one full timed session with the Actualtests4sure practice test so the rhythm feels familiar rather than rushed.
You need 70 to pass the 78201X exam, and the official registration fee is $95 USD. Keep in mind that a failed attempt means paying the full fee again to retake the exam, so it pays to be honest with yourself before booking a seat. A practical benchmark: work through the 192 practice questions at Actualtests4sure until you can score comfortably above the passing line in timed mode, then schedule your exam.
Recommended: Basic networking knowledge, familiarity with VoIP concepts, and hands-on experience with Avaya IP Office Platform. No mandatory prerequisites required. Because Avaya may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.
Yes. Actualtests4sure offers a free PDF demo of the Avaya IP Office™ Platform Support Certified material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.
If you take the Avaya IP Office™ Platform Support Certified exam within 60 days of your purchase and do not pass, Actualtests4sure offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.
The Avaya IP Office™ Platform Support Certified syllabus is divided into 6 main domains, including Security and System Administration (10-15%), Unified Communications Features (20-25%), IP Endpoints and Clients (15-20%). Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.
What is the mechanism used to send alarm notifications to an IP Office support engineer?
Correct Answer: A 🗳️
When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?
Correct Answer: C 🗳️
Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).
A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?
Correct Answer: B 🗳️
A customer tells you that the Avaya IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)
Correct Answer: D,E 🗳️
Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).
Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail? (Select two.)
Correct Answer: C,E 🗳️
Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).
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