A fully updated 2023 C_C4H520_02 Exam Dumps exam guide from training expert Actualtests4sure
Provides complete coverage of every objective on exam and exam preparation C_C4H520_02
NEW QUESTION # 33
During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.
- A. Work
- B. Accepted
- C. Travel
- D. Open
Answer: D
NEW QUESTION # 34
What format is used for API Exchange? Choose the correct answer.
- A. XSD
- B. JSON
- C. HTML
- D. XML
Answer: B
NEW QUESTION # 35
Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.
- A. Text Input, Picker, Status, Series
- B. Text Input, Description, Picker, Status
- C. Text Input, Picker, Series, Attachment
- D. Picker, Status, Series, Number Input
- E. Text Input, Status, Series, Formula
Answer: A,C,D
NEW QUESTION # 36
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.
- A. Enabling stock integration with ERP for standalone scenarios
- B. Organization of parts for a particular activity and reservation of stock
- C. Is used to book material in advance for a technician
- D. Reserve parts for service call reporting
Answer: B,C
NEW QUESTION # 37
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?
- A. Decline
- B. Review
- C. Duplicate
- D. Request change
Answer: D
NEW QUESTION # 38
Which Business object permissions could you enable to use Time and Material journal? Note: There are
2 correct answers to this question.
- A. Mileage
- B. Worktime
- C. Activity
- D. Expense
Answer: A,D
NEW QUESTION # 39
How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.
- A. By adopting your workforce to accommodate for workers shifting perspectives
- B. By giving service technicians the ability to schedule the additional training
- C. By helping Employees learn more about next generation technologies
- D. By giving service technicians the ability to register for upcoming certifications
Answer: B
NEW QUESTION # 40
What information is stored in the QR code used in the Customer Self-Service portal?
- A. Equipment specific short URL
- B. SAP Field Service Management URL
- C. Customer Self-Service portal URL
- D. Moment-Sets specific short URL
Answer: A
NEW QUESTION # 41
How can you translate a Smartform?
- A. Maintain the translation of the Smartform in the company settings.
- B. Export it to XML, translate, and upload.
- C. Select the translation language within the designer.
- D. Download it to Microsoft Word, translate, and then upload.
Answer: B
NEW QUESTION # 42
What is mandatory to fill when creating a smart form? Choose the correct answer.
- A. Label
- B. Category
- C. Revision
- D. Version
Answer: B
NEW QUESTION # 43
What are the platforms supported for SAP Field Service mobile App? Note: There are 3 correct answers to this question.
- A. Blackberry
- B. Android
- C. Windows Desktop
- D. Windows Phone
- E. iOS
Answer: B,D,E
NEW QUESTION # 44
Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.
- A. Column
- B. Pie
- C. Line
- D. Area
- E. Scatter
Answer: A,B,C
NEW QUESTION # 45
Which web service is used when integrating FSM? Choose the correct answer.
- A. SOAP
- B. XML-RPC
- C. R2D2
- D. REST
Answer: D
NEW QUESTION # 46
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.
- A. Notification
- B. Frequency
- C. Order
- D. Condition
Answer: B,C
NEW QUESTION # 47
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.
- A. Reserving material that has already been used for previous services
- B. Defining which material the customer needs to purchase before the technician can start the work
- C. Organizing spare parts to be taken to the physical location of the job
- D. Booking material for a specific service call and defined location
Answer: C,D
NEW QUESTION # 48
Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Field Service Performance Dashboard
- B. Field Service Capacity Overview
- C. Field Service Checkout Report
- D. Field Service Smartforms and Feedback
Answer: C,D
NEW QUESTION # 49
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note:
There are 2 correct answers to this question.
- A. Language
- B. Description
- C. State
- D. Revision
Answer: A,C
NEW QUESTION # 50
What can you do with a picker element in a Smartform? Note: There are 2 correct answers to this question.
- A. You can link picker and attachment elements together
- B. You can use it to Pick PNG Files
- C. You can link two picker elements together
- D. You can use it to select an object from a list
Answer: C,D
NEW QUESTION # 51
You are a Service planner in SAP Field Service management, How can you find a suitable technician in the Planning board? Choose the correct answer.
- A. Use a checklist
- B. Use a Business Rule
- C. Use a Filter
- D. Use a workflow
Answer: C
NEW QUESTION # 52
As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?
- A. Create a follow-up activity from the Expenses page.
- B. Create a follow-up activity from within the service call.
- C. Create a follow-up activity from the Smartform page.
- D. Create a follow-up activity from the Efforts page.
Answer: B
NEW QUESTION # 53
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