Get ServiceNow CIS-HAM Dumps Questions [2023] To Gain Brilliant Result
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The CIS-HAM Certification is designed to validate an individual's knowledge and skills in implementing and managing hardware asset management processes using the ServiceNow platform. Certified Implementation Specialist - Hardware Asset Management certification covers various topics, including hardware asset management lifecycle, asset tracking and inventory management, software asset management, and license compliance management.
NEW QUESTION # 12
How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?
- A. Check for the Hardware Asset Dashboard module in the application navigator
- B. Check for the Hardware Assets module in the application navigator
- C. Check for the Hardware Asset Management application in the application navigator
- D. Check for the Asset application in the application navigator
Answer: D
NEW QUESTION # 13
When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?
- A. Each asset should be listed as a transfer order line on the transfer order task
- B. Each asset should be listed in a transfer order task on the transfer order
- C. Each asset should be listed as a transfer order line on the transfer order
- D. Each asset should be listed in an individual transfer order
Answer: B
NEW QUESTION # 14
When creating a list report that groups all assets by product model, which table is used?
- A. alm_asset
- B. alm_hardware
- C. alm_model_category
- D. alm_model
Answer: C
NEW QUESTION # 15
Which catalog facilitates the ability to source from existing stock?
- A. Service Catalog
- B. Vendor Catalog
- C. Product Catalog
- D. Procurement Catalog
Answer: A
NEW QUESTION # 16
What happens to the associated assets when you cancel a transfer order line on a transfer order?
- A. The asset(s) on the order line are released, but their state remains Pre-allocated
- B. A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment
- C. The asset(s) on the order line are released and they can be attached to another transfer order
- D. All assets on the transfer order are released, but their state remains Pre-allocated
- E. All assets on the transfer order are released and they can be attached to another transfer order
Answer: A
NEW QUESTION # 17
Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios?
(Choose two.)
- A. Create multiple assets listed on a contract PDF scan
- B. Create a single asset via barcode scan
- C. Create a single asset via Name search
- D. Receive one or multiple assets from a purchase order
Answer: B,D
NEW QUESTION # 18
When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom?
*Assigned to
*Model
*Model category
*State
*Stockroom
*Substate
- A. The data is automatically merged to create a blended quantity and cost
- B. The data is automatically created in a new record if the cost per item is more/less
- C. The stock manager must create a separate model record if the cost per item is more/less
- D. The stock manager must merge the consumable records to create a blended quantity and cost
Answer: A
NEW QUESTION # 19
What are the three types of catalogs in ServiceNow? (Choose three.)
- A. Service Catalog
- B. Asset Catalog
- C. Vendor Catalog
- D. Consumable Catalog
- E. Product Catalog
Answer: B,C,E
NEW QUESTION # 20
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
- A. Integrates with business services via the Service Catalog from request through to disposal
- B. Provides input into, aligns with, and follows corporate governance
- C. Leverages Service Mapping to predict service impact
- D. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)
- E. Improves application privacy and security adherence
Answer: A,B,C
NEW QUESTION # 21
When does an asset's lifecycle begin?
- A. Upon the asset's request
- B. Upon the asset deployment
- C. When an asset request is fulfilled
- D. When the asset is procured
Answer: D
NEW QUESTION # 22
What is the difference between ITAM personas and ITAM Roles? (Choose four.)
- A. Personas control access to features in the product
- B. Personas represent types of users of the product
- C. Roles control access to features in the product
- D. A user may have multiple roles and personas
- E. A user may have multiple roles, but a single persona
- F. Roles represent types of users of the product
Answer: A,C,D,F
NEW QUESTION # 23
What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?
- A. No migration is required
- B. alm_asset
- C. alm_hardware
- D. cmdb_model_category
Answer: D
NEW QUESTION # 24
To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?
- A. Name, Device type, Model category
- B. Name, Manufacturer, Model number
- C. Name, Asset tracking unit, Model number
- D. Asset tracking unit, Manufacturer, Model number
- E. Asset tracking unit, Manufacturer, Model category
Answer: E
NEW QUESTION # 25
When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)
- A. The content is not available from the Content Service
- B. You have opted out of the Content Service
- C. The content has not been downloaded from the Content Service
- D. Your model form contains a good Model number, but a bad model Name
- E. Something on your model form may be badly formatted
Answer: C,D,E
NEW QUESTION # 26
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
- A. Mobile Asset App
- B. Mobile ITAM App
- C. Mobile App
- D. Mobile Agent App
Answer: D
NEW QUESTION # 27
To access the full spectrum of asset management functionality, which inactive plugins should be installed?
(Choose five.)
- A. Data Certification
- B. Hardware Asset Management
- C. Cost Management
- D. Managed Documents
- E. Procurement
- F. Service Mapping
- G. Discovery
Answer: A,B,C,D,G
NEW QUESTION # 28
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