Slack-Certified-Admin Free Certification Exam Material from Actualtests4sure with 62 Questions
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NEW QUESTION 33
Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)
- A. They model best practices, and they can rally the team toward common goals.
- B. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
- C. They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.
- D. They are Slack Administrators, so they have the correct permissions to help the company manage change.
Answer: C
NEW QUESTION 34
An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?
- A. Install the Slack Desktop App to all of their employees' machines, allowing automatic updates.
- B. Install the Slack Desktop App to all of their employees' machines, disabling automatic updates.
- C. Send an announcement to the company, communicating the steps for how to download and update the Slack app, and outlining why it is important for the security team.
- D. Propose that users only use Slack in a browser, so employees only have to worry about updating their browser.
Answer: A
NEW QUESTION 35
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.
They may need to reference the history in the future.
Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
- A. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
- B. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
- C. Delete the channel; messages from a deleted channel are still available via search.
- D. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
Answer: D
NEW QUESTION 36
Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?
- A. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.
- B. Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.
- C. Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required.
- D. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.
Answer: A
NEW QUESTION 37
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?
- A. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
- B. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
- C. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.
- D. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
Answer: B
NEW QUESTION 38
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Streamline an incident management workflow.
- B. Allow everyone on the Customer Support team to approve and install the apps they need.
- C. Approve and install apps to integrate their support tools with Slack.
- D. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
Answer: A,D
NEW QUESTION 39
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
- A. False
- B. True
Answer: A
NEW QUESTION 40
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
- A. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
- B. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
- C. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
- D. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
Answer: C
NEW QUESTION 41
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food
& beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?
- A. Member with deactivation time in six months
- B. Multi-channel Guest with deactivation time in six months
- C. Member with no deactivation time
- D. Single-channel Guest with deactivation time in six months
Answer: D
NEW QUESTION 42
How many integrations can be installed on a workspace on the Standard plan?
- A. 5 integrations
- B. 25 integrations
- C. 10 integrations
- D. Unlimited
Answer: D
NEW QUESTION 43
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
- A. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
- B. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
- C. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
- D. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
Answer: A,C
NEW QUESTION 44
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
- A. Slack members can only access Slack when on the corporate network.
- B. Workspace Admins can see all direct message content at any time through the Admin console.
- C. Slack data is stored on your company's servers.
- D. Slack data is encrypted at rest and in transit.
Answer: D
NEW QUESTION 45
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?
- A. Ask the employees to search-first for the answer to their question:s, and if they are still unable to find the answer, post their own question:s in a public #help channel, where Jose and his team will respond in thread.
- B. Ask the employees to post their own question:s in a public #help channel, where Jose and his team will respond in thread.
- C. Post their question:s on their behalf in a public #help channel and respond in thread.
- D. Respond to each employee via direct message with the answer to their question:s.
Answer: A
NEW QUESTION 46
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
- A. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
- B. Change the channel management permission for managing posting permissions in all channels to Everyone.
- C. Change the invitations permission to require Workspace Admins/Owners approval.
- D. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
Answer: A
NEW QUESTION 47
Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?
- A. Block message copying and the downloads
- B. Make VPN mandatory
- C. Block Workspace access
- D. Restrict access based on IP
Answer: A
NEW QUESTION 48
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?
- A. A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.
- B. Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
- C. Only Org Owners can manage multi-workspace channels.
- D. The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
Answer: B
NEW QUESTION 49
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
- A. Work closely with the executive team, and have them mandate public channel usage.
- B. Encourage executives to model this behavior and communicate in public channels themselves.
- C. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
- D. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
Answer: A
NEW QUESTION 50
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Restrict new channel creation to admins only.
- B. Change her workspace settings to allow all members to archive channels.
- C. Encourage members to add a channel purpose and topic.
- D. Standardize and communicate channel naming conventions.
Answer: A
NEW QUESTION 51
Which of the following would most make your company a good candidate to use Slack's Enterprise Key Management (EKM)?
- A. Your company frequently shares personally identifiable information (PII).
- B. Your company's employees primarily use unsecured mobile devices to access Slack.
- C. Your company is in the public sector.
- D. You use Azure for all of your key management.
Answer: B
NEW QUESTION 52
A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?
- A. Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.
- B. Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
- C. Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
- D. Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
Answer: B
NEW QUESTION 53
Which of the following statements describes the effect of configuring mandatory Two Factor authentication (2FA) in Slack?
- A. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.
- B. Members must use a biometric reader to authenticate with Slack.
- C. Members must have a sophisticated and complex password that is updated regularly.
- D. Members must submit a verification code along with their password each time they sign in.
Answer: D
NEW QUESTION 54
The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
* There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
* The 10 team members are the only ones attending the planning meeting.
* The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?
- A. Send a separate direct message to each of the 10 team members notifying them of the change.
- B. Use @here and @channel to notify the entire channel of the change.
- C. Post a message to #marketing-discussion, without notifying anyone.
- D. Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meting.
Answer: D
NEW QUESTION 55
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?
- A. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
- B. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
- C. Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.
- D. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.
Answer: B
NEW QUESTION 56
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
- A. The number of messages posted in the #help-hr triage channel over the past 30 days
- B. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
- C. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
- D. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
Answer: D
NEW QUESTION 57
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