Pass the actual test with the help of CIS-PPM study guide
Last Updated: Sep 12, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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The ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) exam is known for tricky wording and broad coverage. Working through 62 practice questions at Actualtests4sure exposes your weak spots before they can cost you on exam day.
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) |
| Exam Number: | CIS-PPM |
| Related Certifications: | CIS-SPM (Strategic Portfolio Management, successor) |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers) |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 3 years |
| Exam Price: | $300 - $450 USD |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Recommended Training: | Strategic Portfolio Management Implementation Course |
| Exam Registration: | ServiceNow Learning Portal Pearson VUE |
| Sample Questions: | ServiceNow CIS-PPM Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow Administration Fundamentals, Platform Implementation, 6 months of implementation experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-project-portfolio |
| Section | Weight | Objectives |
|---|---|---|
| Timecard Management | 5% | - Rate types and approval workflows - Timecard policies and categories |
| PPM Implementation Overview | 2% | - PPM personas and roles - Now Create methodology - PPM overview and business model |
| Idea & Demand Configuration | 21% | - Demand form and workbench setup - Stakeholder definition and assessments - Idea creation and configuration - Idea-to-demand conversion |
| Financial Management | 10% | - Cost types and fiscal calendar - Budgeting and investment tracking - Rate models and financial planning |
| PPM Application Overview | 22% | - Plugins and activation - Tables and data model - User, role and group administration - System properties and preferences |
| Resource Management | 15% | - Resource schedules and attributes - Capacity planning and allocation - Resource workspace configuration |
| Project & Portfolio Configuration | 25% | - Planning console and status reports - Portfolio structure and hierarchy - Project templates and workspace - Baselines, dependencies and scheduling |
| Reporting, Analytics & Integrations | 2% | - Integration with other ServiceNow applications - Dashboards and performance analytics |
The ServiceNow CIS-PPM exam, officially titled Certified Implementation Specialist - Project Portfolio Management (PPM), is the required test for earning the Certified Implementation Specialist - Project Portfolio Management certification, a credential at the Specialist level. Passing it validates the skills ServiceNow expects from certified professionals, and it can also support progress toward related credentials such as CIS-SPM (Strategic Portfolio Management, successor).
The CIS-PPM exam includes 60 questions, and you have 90 minutes to complete it. Before exam day, divide the available time by the question count so you know the pace you need to hold, and practice flagging time-consuming items for review instead of stalling on a single question. Timed sessions in the Actualtests4sure test engine are the easiest way to build that rhythm before it counts.
You need 70% to pass the CIS-PPM exam, and the official registration fee is $300 - $450 USD. Keep in mind that a failed attempt means paying that fee in full again for a retake, so avoid booking your seat on a hunch. Work through the Actualtests4sure practice test until your scores sit comfortably above the passing requirement before you schedule the exam.
ServiceNow asks candidates to meet the following requirement before registering: Recommended: ServiceNow Administration Fundamentals, Platform Implementation, 6 months of implementation experience. Exam policies do change, so confirm the latest details on the official exam page at https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-project-portfolio before you book.
You can book your seat through the official registration channels below:
The CIS-PPM exam is delivered in the following format: Online proctored (Pearson OnVUE) or in-person at authorized Pearson VUE test centers.
ServiceNow recommends the following official training for this exam:
A course builds the theory; practice turns it into exam-day performance. Once you finish a class, the 62 practice questions from Actualtests4sure show you how the same knowledge appears in exam-style items.
Yes. Actualtests4sure offers a free PDF demo of the ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) practice questions, so you can judge the quality and format before purchasing. After you buy, your purchase includes 365 days of free updates; if the product expires after that period, you can extend the update service at a 50% discount from your member zone.
Every Actualtests4sure order is covered by a 100% Money Back Guarantee. If you take the corresponding CIS-PPM exam within 60 days of purchase and do not pass, send a scan of your exam enrollment slip together with your official Score Report PDF within two days of the exam date, and your claim will be processed within seven days. The candidate name must match the payer name, and the guarantee does not apply if you take the exam within three days of purchase, if you downloaded the product but never took the exam, or to free materials and expired orders. If you would rather have fresh material than a refund, you can exchange your purchase for two additional exam products of equal value at no cost and keep the update service on your original product. Delivery itself is instant: your download is available right after payment and a copy is emailed to you within one minute — if nothing arrives within two hours, contact our support team. You may install the software on as many computers as you need.
The ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) exam is organized into 8 major domains. Some of the key domains include:
Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.
Plugins may be added to the base platform in one of the following ways: (Choose three.)
Depending on the execution type selected for a particular project, one of these dashboards will also be available:
How does a project manager request a change to a resource plan in the requested state?
What creates calendar entries on a users individual calendar? (Choose two.)
What is the demand workbench used for? (Choose two.)
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