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Salesforce Process Automation Accredited Professional Sample Questions:

1. Which two business processes can be automated using an approval process?

A) Change the status of a timecard after a Manager has reviewed it.
B) Change the address on all child Contact records when the address on the parent Account record is updated.
C) Create an interview record when a candidate has been selected in a recruiting process.
D) Change the value in a date field to TODAY() when the Account Owner changes the 'Customer Type' field from "prospect" to "customer."

2. Universal Containers requested a custom field on the Account to be created to display the number of open Cases related to it. How should an admin meet this requirement?

A) Use Process Builder to populate the custom field value.
B) Use Scheduled Apex to populate the custom field value.
C) Use a flow to populate the custom field value.
D) Create a roll-up summary field.

3. The Administrator at Universal Containers (UC) is configuring a Screen Flow where the end-user must make a selection. Which resource should the admin use?

A) Decision
B) Variable
C) Dependent Picklist
D) Choice

4. An Administrator must create a step-by-step guide to walk users through the product catalog.
Which automation tool should the Administrator use?

A) Flow Builder
B) Process Builder
C) Apex Trigger
D) Approvals

5. How can an Administrator monitor pending scheduled actions?

A) By going to Setup.
B) By creating keep-alive events for scheduled actions.
C) By executing Monitor Script.
D) By periodically checking the Inbox.

Solutions: