Pass the actual test with the help of C-BOSUP-90 study guide
Last Updated: Sep 04, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Whether you prefer a printable PDF, a desktop test engine for Windows, or an online test engine that runs in any browser, Actualtests4sure has a SAP Certified Support Associate - Incident Management with SAP BusinessObjects package that fits. All three formats carry the same 80 practice questions for C-BOSUP-90, so you can pick the way you study best.
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Support Associate - Incident Management with SAP BusinessObjects |
| Exam Number: | C-BOSUP-90 |
| Exam Duration: | 180 minutes |
| Exam Price: | $520–$670 USD (varies by region) |
| Passing Score: | 60% |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Associate - SAP BusinessObjects Platform |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | 12 months (requires annual renewal) |
| Real Exam Qty: | 80 |
| Recommended Training: | SAP Solution Manager Incident Management SAP BusinessObjects Support Fundamentals |
| Exam Registration: | SAP Training & Certification Shop SAP Certification Hub |
| Sample Questions: | SAP C-BOSUP-90 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub or onsite at authorized SAP testing centers |
| Pre Condition: | No mandatory prerequisites; recommended 3–6 months hands-on experience with SAP BusinessObjects and incident management processes |
| Official Syllabus URL: | https://training.sap.com/certification/c-bosup-90-sap-certified-support-associate-incident-management-with-sap-businessobjects |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Solution Manager Service Desk | 25% | - CRM_DNO_MONITOR and INCMAN transactions - Incident Management Work Center - Message escalation and forwarding |
| Topic 2: Incident Management Fundamentals | 20% | - ITIL & SAP support processes - SLA definitions and priority levels - Message lifecycle and status handling |
| Topic 3: SAP BusinessObjects Architecture & Components | 20% | - Adaptive Processing Server, Web Application Container - Central Management Server (CMS), Input/Output File Repository - BI Platform architecture |
| Topic 4: Support Best Practices & Escalation | 15% | - Reproducing and documenting issues - Root cause analysis and resolution tracking - Communication with customers and SAP support |
| Topic 5: Troubleshooting & Support Tools | 20% | - Log files analysis and interpretation - SAP Notes and knowledge base search - Remote support and diagnostics tools |
The C-BOSUP-90 exam leads to the SAP Certified Support Associate - Incident Management with SAP BusinessObjects certification, a Associate-level credential from SAP. It validates the skills measured by the SAP Certified Support Associate - Incident Management with SAP BusinessObjects syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as SAP Certified Application Associate - SAP BusinessObjects Platform.
The SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam includes 80 questions and gives you 180 minutes to complete them. That works out to a fairly tight pace, so reading each question carefully but decisively matters more than perfectionism. If a question stalls you, flag it and move on; banking the easier points first keeps time pressure from snowballing near the end. Before test day, run at least one full timed session with the Actualtests4sure practice test so the rhythm feels familiar rather than rushed.
You need 60% to pass the C-BOSUP-90 exam, and the official registration fee is $520–$670 USD (varies by region). Keep in mind that a failed attempt means paying the full fee again to retake the exam, so it pays to be honest with yourself before booking a seat. A practical benchmark: work through the 80 practice questions at Actualtests4sure until you can score comfortably above the passing line in timed mode, then schedule your exam.
No mandatory prerequisites; recommended 3–6 months hands-on experience with SAP BusinessObjects and incident management processes Because SAP may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.
You can sign up for the SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam through any of the official registration channels below:
As for how the exam is delivered: Online proctored via SAP Certification Hub or onsite at authorized SAP testing centers.
SAP suggests the following training options for candidates preparing for SAP Certified Support Associate - Incident Management with SAP BusinessObjects:
Formal training is a solid foundation, and pairing it with the 80 practice questions from Actualtests4sure helps you turn that knowledge into exam-day confidence.
Yes. Actualtests4sure offers a free PDF demo of the SAP Certified Support Associate - Incident Management with SAP BusinessObjects material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.
If you take the SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam within 60 days of your purchase and do not pass, Actualtests4sure offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.
The SAP Certified Support Associate - Incident Management with SAP BusinessObjects syllabus is divided into 5 main domains, including SAP BusinessObjects Architecture & Components (20%), SAP Solution Manager Service Desk (25%), Troubleshooting & Support Tools (20%). Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.
Question 1
What are key components of SAP Enterprise Support offering? (Choose two)
A. Mission Critical Support
B. Implementation Roadmap
C. Extended Product Support
D. Global Support Backbone
Question 2
In which of the following situations would it be advisable to email the client rather than use the phone?
A. If the client has multiple open issues.
B. If you need to communicate a precise list of sequential actions to be followed by the client.
C. If you do not fully understand the client issue.
D. If the case has not been updated for several days and you have no concrete next steps.
Question 3
Which of the following terms would be considered hits, if you performed a Note Search on integral? (Choose two)
A. Integration
B. Integral
C. Integrity
D. Integer
Question 4
When a message is directed to SAP via SAP Solution Manager, which status does the message have in the Service Desk?
A. Sent to SAP
B. Confirmed
C. Incident forwarded
D. Information to SAP
Question 5
How can you find the Root Cause Analysis within SAP Solution Manager?
A. Use the appropriate work center transaction code.
B. Open a new application with default settings.
C. Use the left side menu.
D. Fill in the search box with keyword Root Cause Analysis.
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: B | Question 3 Answer: A,B | Question 4 Answer: A | Question 5 Answer: A |
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