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Last Updated: Sep 04, 2026
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From a free demo to 365 days of free updates, Actualtests4sure covers every stage of your C-BOSUP-90 preparation in 2026. One purchase unlocks the complete SAP Certified Support Associate - Incident Management with SAP BusinessObjects practice package in PDF, desktop software, and online formats.
SAP C-BOSUP-90 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Support Associate - Incident Management with SAP BusinessObjects |
| Exam Number: | C-BOSUP-90 |
| Available Languages: | English |
| Certificate Validity Period: | Typically 3 years for SAP certification (may vary depending on policy updates) |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate - SAP BusinessObjects BI Platform |
| Exam Format: | Multiple choice, Multiple response |
| Real Exam Qty: | 80 questions (typical; may vary by exam version) |
| Exam Price: | USD 500–600 (varies by region and SAP partner pricing) |
| Passing Score: | 65% (typical SAP associate threshold; may vary) |
| Recommended Training: | SAP BusinessObjects BI Platform training SAP Learning Hub |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | SAP C-BOSUP-90 Sample Questions |
| Exam Way: | Online proctored exam via SAP Certification platform |
| Pre Condition: | Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory. |
| Official Syllabus URL: | https://learning.sap.com/certifications |
SAP C-BOSUP-90 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Incident Management Processes | - Support workflow
|
| Incident Resolution in SAP BusinessObjects | - Common issue categories
|
| SAP BusinessObjects Platform Fundamentals | - Architecture and core components
|
| Troubleshooting and Root Cause Analysis | - Problem resolution techniques
|
| System Administration and Monitoring | - Monitoring tools and practices
|
C-BOSUP-90 Exam FAQ: What Candidates Ask Most
The SAP C-BOSUP-90 exam, officially titled SAP Certified Support Associate - Incident Management with SAP BusinessObjects, is the required test for earning the SAP Certified Support Associate - Incident Management with SAP BusinessObjects certification, a credential at the Associate level. Passing it validates the skills SAP expects from certified professionals, and it can also support progress toward related credentials such as SAP Certified Application Associate - SAP BusinessObjects BI Platform.
The C-BOSUP-90 exam includes 80 questions (typical; may vary by exam version) questions, and you have 180 minutes to complete it. Before exam day, divide the available time by the question count so you know the pace you need to hold, and practice flagging time-consuming items for review instead of stalling on a single question. Timed sessions in the Actualtests4sure test engine are the easiest way to build that rhythm before it counts.
You need 65% (typical SAP associate threshold; may vary) to pass the C-BOSUP-90 exam, and the official registration fee is USD 500–600 (varies by region and SAP partner pricing). Keep in mind that a failed attempt means paying that fee in full again for a retake, so avoid booking your seat on a hunch. Work through the Actualtests4sure practice test until your scores sit comfortably above the passing requirement before you schedule the exam.
SAP asks candidates to meet the following requirement before registering: Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory.. Exam policies do change, so confirm the latest details on the official exam page at https://learning.sap.com/certifications before you book.
You can book your seat through the official registration channels below:
The C-BOSUP-90 exam is delivered in the following format: Online proctored exam via SAP Certification platform.
SAP recommends the following official training for this exam:
A course builds the theory; practice turns it into exam-day performance. Once you finish a class, the 80 practice questions from Actualtests4sure show you how the same knowledge appears in exam-style items.
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The SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam is organized into 5 major domains. Some of the key domains include:
- Incident Resolution in SAP BusinessObjects
- SAP BusinessObjects Platform Fundamentals
- Incident Management Processes
Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.
SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:
Question 1
What is a level1 support task upon receiving a message?
A. Enable and analyze the traces.
B. Provide a workaround.
C. Contact the customer to complete any information that may be missing.
D. Reproduce the issue described by the customer.
Question 2
After partner processing, a message is forwarded to SAP.
Which task is expected to be completed by SAP support?
A. Ensure the end user activities are documented step by step.
B. Provides fixes in the form of patches.
C. Assign the incident to a product component.
D. Complete the problem description.
Question 3
Which of the following are features of the SAP Solution Manager? (Choose three)
A. Test Information
B. The entire documentation
C. Bid Management
D. Incident Management
E. Business Case Calculation
Question 4
What does priority in incident management mean?
A. It is an attribute of the customer's system.
B. It defines the importance of the customer for SAP.
C. It is an attribute of the Service Desk.
D. It is an attribute that characterizes the urgency of an issue.
Question 5
A client has asked for additional functionality to be included in the product, but you know that this cannot be implemented.
What step would you take?
A. Try to offer a workaround and set the customer expectation.
B. Log the issue as a bug, so that you can be sure that it will be reviewed.
C. Tell the client that you have no input into product direction and cannot help him as it is out of your control.
D. Request a product enhancement, so that the message can be closed.
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A,B,D | Question 4 Answer: D | Question 5 Answer: A |
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