Study with SHRM-SCP Actual Test Questions

Which strategy is most effective in motivating individual employee performance?

• A. Changing the performance goals regularly
• B. Keeping employees intermittently updated
• C. Moving employees off tasks to new assignments
• D. Discussing the importance of the work being done

During her first week, the new HR generalist spends time observing different workgroups to understand the business better. She overhears a supervisor say to a pregnant employee that she's been forgetful lately because of her "baby brain." The comment stays on the HR generalist's mind, and she is unsure if she should say something. What is the BEST thing for her to do?

• A. Continue learning about the company culture to understand the context.
• B. Consult with a peer to determine if the comment is acceptable or not.
• C. Report her observations to the VP of HR.
• D. Approach the pregnant employee to ensure the comment did not upset her.

A new HR director is hired into the HR department of one at a midsize, engineering company. The HR director immediately notices that, unlike all other major departments, HR is never invited to any important meetings, or involved in strategic discussions. The president of the company sees the sole use of an HR department as meeting legal requirements and the core duties of the HR director are to onboard new employees, help them complete their paperwork and address employee complaints. The HR director sees several areas where HR can add value to the company such as improving employee engagement, automating various HR systems, and introducing a performance review process. The HR director recognizes that the company needs one to two additional HR employees to truly be able to implement these important initiatives.
When the HR director asks the president about the possibility of hiring two new HR employees, the president laughs and replies that one HR employee is costing the company more than enough.
While developing the performance appraisal system, several employees explain to the HR director that they largely work independently, making it difficult to provide ratings for others. What approach should the HR director propose to meet the needs of the company?

• A. Restructure employees' work so that they work more collaboratively.
• B. Introduce more concrete performance criteria including the number of projects completed and client satisfaction ratings.
• C. Ask managers to make ratings based on documentation and material provided by the individual employees.
• D. Design a new performance management system focused on the achievement of individual goals tied to organizational goals.

The president of a large company is planning to retire soon. The president has been with the company for 40 years, the longest tenure of any employee in the company, and has been president for the last 10 years. In addition to replacing its top leader, the company is also in the midst of conducting strategic planning for the next three years. The HR director has been placed in charge of overseeing the selection and transition process for the new president and has organized a search committee consisting of external board members. The search committee has identified three internal candidates for the position and must move forward with the process of selecting one to be president.
What should the HR director do in order to decrease the likelihood of candidates not selected for the job becoming upset and leaving the company?

• A. Meet with each candidate periodically to ensure they understand and are satisfied with the steps in the selection process.
• B. Suggest that the board of directors provide raises for all candidates regardless of whether they get the position.
• C. Suggest that the board of directors restructure the organization in such a way that all candidates will get a new position.
• D. Develop a career path and development plan for all candidates to ensure they have a reason to stay.

While at work, two employees get into a serious argument that results in a physical altercation on company property. The employees have a clear understanding that this violates company policy. The manager pulls both employees into the of the to terminate their employment. What step should the manager have taken beforehand?

• A. Establish a baseline for the termination.
• B. Interview the employees as part of an investigation.
• C. Consult with legal counsel.
• D. Review the company,s performance management system.