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Updated: Aug 13, 2026
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Avaya 3000.3 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000-3 |
| Available Languages: | English |
| Exam Price: | USD 69.98 (varies by region/provider) |
| Exam Format: | Multiple choice |
| Real Exam Qty: | 59 |
| Sample Questions: | Avaya 3000.3 Sample Questions |
| Exam Way: | Typically delivered via Avaya/authorized testing platforms (historically Pearson VUE or Avaya Learning portals depending on program status and region) |
| Pre Condition: | No strict formal prerequisite is publicly defined; prior Avaya ACIS/ACSS foundational knowledge in IP telephony and SME solutions is recommended. |
Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Configuration and Administration | - User and extension management - Basic system setup and provisioning |
| Integration and Networking | - SIP trunking and PSTN integration - IP networking fundamentals for SME solutions |
| Troubleshooting and Maintenance | - Common system faults and diagnostics - Maintenance procedures and upgrades |
| Telephony Features and Services | - Voicemail and messaging services - Call routing and call handling features |
| SME Communications Solutions Overview | - Avaya SME product architecture and components - Deployment models for small and medium enterprises |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?
A) An Uninterruptable Power Supply
B) A Standard 19" Rack
C) Yellow 2 meter interconnect cables
D) An IP400 Rack Mounting Kit
2. An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
A) time
B) get time
C) time server
D) net time
3. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?
A) NCLI3033211234
B) Nss3033211234
C) Ns3033211234
D) NCID3033211234
4. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?
A) 3
B) 4
C) 8
D) 6
5. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)
A) if telephones and system features have changed between loads
B) if hardware is compatible with the new version of IP Office
C) if older IP Office applications are to be supported
D) if telephones need to be upgraded thereby increasing downtime
E) if all licenses will need to be renewed
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A,B,C,D |
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