Salesforce Certified Slack Administrator - Slack-Admn-201 Exam Practice Test

Question 1

Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?

A. When there is a new line of business at your company

B. When you need to confirm meeting times

C. When you need to let your manager know you are not feeling well

D. When a few questions need to be answered quickly

Correct Answer: A

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Question 2

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?

A. Change the invitations permission to require Workspace Admins/Owners approval.

B. Change the channel management permission for managing posting permissions in all channels to Everyone.

C. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.

D. Change the setting for join and leave messages, so they do not show in channels when employees come and go.

Correct Answer: C

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 3

The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

A. Who can create and archive channels

B. Whether to enable admin-approved apps

C. Who is allowed to add custom emoji

D. Who can invite new members

Correct Answer: B,D

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 4

You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid. This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity.
What visibility setting should you select for this new workspace?
(Select the best answer.)

A. Invite Only

B. Hidden

C. By Request

D. Open

Correct Answer: D

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 5

You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)

A. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.

B. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.

C. End users will be immediately signed out of Slack on any unmanaged mobile devices.

D. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.

Correct Answer: C

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 6

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

A. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

B. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

C. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

D. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

Correct Answer: C

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 7

You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

A. Inform users that if they want a new workspace they should reach out to you via direct message (DM).

B. Enable workspace creation requests via Org Settings.

C. Create a workflow in the #help-admins channel that requires users to provide justification for their request.

D. Post the requirements in the #general channel so that your members can see them.

Correct Answer: B

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 8

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.
You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).
What is the best way to set up an approval process within Slack that will require the least effort?

A. Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.

B. Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.

C. Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

D. Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).

Correct Answer: D

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 9

You're in charge of a Slack Enterprise Grid workspace design for your company.
Your teammates provide dozens of suggestions about how the workspaces should be created to provide the best user experience.
Which approach should you choose?
(Select the best answer.)

A. Create new workspaces instead of multi-workspace channels to reduce irrelevant noise.

B. Create the minimum number of workspaces to meet your users' needs to limit context switching.

C. Define organization policies to prevent workspaces from differing from corporate standards.

D. Ensure the workspace design is loosely defined so that it can easily change over time.

Correct Answer: B

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 10

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

A. A new member joins the workspace.

B. A specific date and time.

C. A new member joins a channel.

D. A keyword is used in a message.

E. A new channel is created.

Correct Answer: B,C

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Salesforce Certified Slack Administrator - Slack-Admn-201 Exam Practice Test

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