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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

A) Sharing Settings
B) Managed Package Licenses
C) Permission Sets
D) Permission Set Groups

2. An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A) Open the object's page layout and add the FlexCard LWC ante the layout.
B) Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
C) Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
D) Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.

3. An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?

A) A picklist field can be added to the Prodoct2 object
B) A Velocity Picklist can be configured and related to Produc12 object
C) A picklist attribute can be configured and associated to the base object type.
D) A picklist attribute can be configured and associated to each product individual^

4. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
B) Modify the VEELogoCard FlexCard to change the customer logo.
C) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
D) Modify the application Page Layout to change/add/remove selected elements

5. An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

A) Energy and utility Base
B) Service Cloud
C) Configure Prince Quote (CPQ)
D) Contract Lifecycle Management (CLM)

Solutions: