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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes.
Which steps should the consultant perform to maintain data integrity?

A) Insert users and migrate email alerts and approval processes into UC's Sales Cloud org.
B) Merge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.
C) Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.

2. Universal Containers (UC) sales reps want to be assigned quality leads.
Which action should the consultant recommend to improve UC's process to produce higher quality leads?

A) Identify business metrics and factors, then use picklists and formula fields to ensure data consistency.
B) Create 4 custom field on the Lead object to generate a lead score to determine lead quality.
C) Analyze historical data on closed leads and conversions to improve the quality of leads.

3. A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation.
What should the consultant do during the planning stage to ensure a successful implementation?

A) Define goals, metrics, project schedule, and sales processes.
B) Identify which Salesforce features and functions to use.
C) Design a prototype of the suggested solution.

4. Northern Trail Outfitters published detailed activity measures for its sales teams 6 months ago. The VP of sales has noticed that the number of sales activities reps have logged has increased to meet the new standards, but the actual number of booking activities remains low. The VP suspects that sales reps misunderstand the activity measures process.
What should the consultant recommend?

A) Deploy Sales Engagement and use Cadences.
B) Reevaluate Opportunity stages.
C) Train the reps on targeted interactions.

5. Cloud Kicks' (CK) global sales operations team has to export reports from Salesforce and manipulate them in Excel to convert regional deals to the correct currency conversion. CK wants to generate accurate reporting directly in Sales Cloud.
After enabling Advanced Currency Management, what should the consultant do next?

A) Show deal values in a user's default currency.
B) Update currency values manually on a weekly basis.
C) Adjust currency conversion dynamically based on date range.

Solutions: