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Updated: Aug 17, 2026

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HP HP2-B117 Exam Overview:

Certification Vendor:HP
Exam Name:Selling Imaging and Printing Fundamentals
Exam Number:HP2-B117
Related Certifications:HP Sales Certified
Exam Format:Multiple Choice
Available Languages:English
Sample Questions:HP HP2-B117 Sample Questions
Exam Way:Typically delivered through HP/Pearson VUE authorized testing channels or HP partner certification platform, depending on program availability.
Pre Condition:No formal prerequisite exam was publicly specified.

HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
Customer Needs Analysis- Customer environment evaluation
  • 1. Home and small business scenarios
    • 2. Enterprise printing requirements
      - Solution recommendation
      • 1. Cost and productivity considerations
        • 2. Matching products to customer profiles
          Imaging and Printing Portfolio Fundamentals- HP imaging and printing product families
          • 1. Inkjet printers
            • 2. Multifunction printers
              • 3. Laser printers
                - Core printing technologies
                • 1. Printing methods and terminology
                  • 2. Consumables and supplies
                    Competitive Positioning and Sales Fundamentals- Sales positioning
                    • 1. Recommending appropriate solutions
                      • 2. Identifying customer benefits
                        - HP competitive advantages
                        • 1. Product differentiation
                          • 2. Reliability and total cost of ownership
                            HP Printing Solutions and Services- Value-added solutions
                            • 1. Mobile and network printing
                              • 2. Workflow and document management
                                - Support services
                                • 1. Managed printing concepts
                                  • 2. HP Care Pack services

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    1. What makes an HP MFP easier to use and more productive than using the separate devices that it can replace?

                                    A) HP MFPs are compatible with the HP eSupplies app, which finds the right cartridge for your MFP from the palm of your hand.
                                    B) Many HP MFPs are Common Criteria Certified, and many more are in evaluation for Common Criteria Certification under the IEEE P2600 Protection Profile.
                                    C) An HP MFP has a single, easy-to-use interface that provides access to its many features and reduces the amount of training necessary for users.
                                    D) HP MFPs conform to international energy standards, including Energy Star and Blue Angel, reducing stress on the power grid.


                                    2. What are the categories of HP LaserJet and color LaserJet MFPs? (Select three.)

                                    A) Enterprise
                                    B) Pro
                                    C) Enterprise flow
                                    D) Home and home office
                                    E) Small and medium business
                                    F) ePrint public print locations


                                    3. What makes an MFP more valuable than a printer with a separate scanner?

                                    A) The MFP takes up less space and can prioritize functions from multiple users.
                                    B) The MFP has a highly engineered print driver that enables improved print quality.
                                    C) The MFP has a much lower cost per printed page, especially with color.
                                    D) The MFP has fewer moving parts, and that means fewer paper jams.


                                    4. How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?

                                    A) The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
                                    B) The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
                                    C) The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
                                    D) The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via US


                                    5. Which feature is unique to HP ePrint Enterprise?

                                    A) Installed behind the company firewall for added control and security
                                    B) Enables mobile devices to print via email to eliminate the need to connect to the device
                                    C) Enables Apple iOS devices to print directly to the HP imaging and printing device
                                    D) Enhances the workflow functionality that is built into HP MFPs and | some HP printers


                                    Solutions:

                                    Question # 1
                                    Answer: B
                                    Question # 2
                                    Answer: B
                                    Question # 3
                                    Answer: C
                                    Question # 4
                                    Answer: C
                                    Question # 5
                                    Answer: B

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