2021 Realistic Verified CIS-HR exam dumps Q&As - CIS-HR Free Update
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ServiceNow CIS-HR Exam Syllabus Topics:
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NEW QUESTION 16
When creating a PDF Document template, the Document revision field must be completed. How does the system determine which documents are available to be selected for this field?
- A. You must have created the Managed Document record
- B. You must be a member of the Owning Group for the Managed Document
- C. All Documents are visible
- D. Your group memberships and the Document owner field on the Managed Document record
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html
NEW QUESTION 17
The HR Profile table is used to track information for what Employment types? (Choose three.)
- A. Full Time Employee
- B. Spouse
- C. Potential Employee
- D. Other
- E. Temporary Employee
- F. Contractor
Answer: A,E,F
NEW QUESTION 18
When a Guided Setup task is marked as complete, how can it be reopened?
- A. Restart the Guided Setup entirely
- B. Closed tasks cannot be reopened
- C. Submit a request in HI
- D. Click the Mark as Incomplete button
Answer: D
NEW QUESTION 19
Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?
- A. Profile Reader [sn_hr_core.profile_reader]
- B. HR Case Reader [sn_hr_le.case_reader]
- C. Profile Writer [sn_hr_core.profile_writer]
- D. HR Case Writer [sn_hr_le.case_writer]
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileSecurity.html
NEW QUESTION 20
How can HR Tasks be marked as optional?
- A. Set Optional to True on the HR Case form
- B. Set Optional to True on the HR Task Template
- C. Set Optional to True on the Activity Set
- D. Tasks cannot be optional
Answer: B
NEW QUESTION 21
The HR Profile table is used to track information for what Employment types? (Choose three.)
- A. Full Time Employee
- B. Spouse
- C. Potential Employee
- D. Other
- E. Temporary Employee
- F. Contractor
Answer: A,E,F
Explanation:
Explanation/Reference:
NEW QUESTION 22
With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?
- A. Knowledge feedback related list
- B. Affected Products related list
- C. Translated Versions related list
- D. Article Versions related list
Answer: C
NEW QUESTION 23
In the HR Guided Setup Module, why are some tasks locked in the Task view?
- A. They require a plugin to be activated first.
- B. They require an elevated role to access.
- C. They are deprecated tasks that should not be completed.
- D. They require other tasks to be completed first.
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ reference/r_HRTaskViewPage.html
NEW QUESTION 24
If a knowledge base and its articles have no user criteria selected, a user without a role can do what?
- A. contribute, but not read articles
- B. read articles, but not contribute
- C. can neither read nor contribute articles
- D. read and contribute articles
Answer: C
NEW QUESTION 25
How is the HR template associated with an HR service?
- A. On the HR service record
- B. On the Lifecycle Event Activity Set
- C. On the HR template record
- D. On the HR case
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/configure-hr-case-template.html
NEW QUESTION 26
What role is required to access the modules in the HR Integrations application?
- A. Admin [admin]
- B. HR Integrations Admin [sn_hr_integrations.admin]
- C. HR Core Profile Reader [sn_hr_core.profile_reader]
- D. HR Lifecycle Event Case Writer [sn_hr_le.case_writer]
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_ManageRoles.html
NEW QUESTION 27
If the Match All field is checked on a User Criteria record, the user:
- A. Must satisfy a majority percentage of the criteria to meet the conditions.
- B. Must satisfy at least of the criteria to meet the conditions.
- C. Must satisfy all of the selected criteria to meet the conditions.
- D. Must satisfy at least one of the criteria to meet the conditions.
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog- management/task/t_CreateAUserCriteriaRecord.html
NEW QUESTION 28
What is the primary purpose of HR Topic Categories?
- A. They group common HR employees.
- B. They group common HR templates.
- C. They group common HR Services.
- D. They group common HR Catalog Items.
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/jakarta-hr-service-delivery/page/product/human-resources/ reference/r_HRCaseCategories.html
NEW QUESTION 29
If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?
- A. HR Service and HR Template.
- B. HR Service, HR Template, and Record Producer.
- C. HR Service.
- D. HR Service, HR Template, Record Producer, and Lifecycle event type.
Answer: C
NEW QUESTION 30
At what level is User Criteria set to control who can read and edit knowledge articles?
- A. In the User record.
- B. In the Knowledge Article only.
- C. In the Knowledge Base only.
- D. In either the Knowledge Base or Article.
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html
NEW QUESTION 31
The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?
- A. Contextual Search configuration
- B. HR Service configuration
- C. Knowledge Management configuration
- D. HR Criteria configuration
Answer: D
NEW QUESTION 32
What are the key differentiators between an HR Profile record and a User record? (Choose three.)
- A. The HR Profile stores login credential information.
- B. The HR Profile is intended to store confidential employee data that is pertinent for HR.
- C. The HR Profile may include employee marital status.
- D. The HR Profile includes employee organizational information like Colleagues.
- E. The HR Profile includes group membership information.
- F. The HR Profile stores the employee's assigned delegates.
Answer: B,C,F
NEW QUESTION 33
What do Client Roles define?
- A. Groups for the customer's clients.
- B. Access for new hires, employees, alumni, contingent, and contract workers.
- C. Roles that come into force if user uses a browser client.
- D. Named roles (eg VP of Operations, SVP Sales) for a customer's clients.
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_ClientRoles.html
NEW QUESTION 34
What do Client Roles define?
- A. Groups for the customer's clients.
- B. Access for new hires, employees, alumni, contingent, and contract workers.
- C. Roles that come into force if user uses a browser client.
- D. Named roles (eg VP of Operations, SVP Sales) for a customer's clients.
Answer: B
NEW QUESTION 35
Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?
- A. HR Administration > Properties
- B. HR Administration > Setup
- C. HR Profiles > Properties
- D. HR Profile > Setup
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileEditableFieldConfig.html
NEW QUESTION 36
Which of the following are examples of HR application scopes? (Choose four.)
- A. Human Resources: Knowledge
- B. Human Resources: Core
- C. Human Resources: Integrations
- D. Human Resources: Lifecycle Events
- E. Human Resources: Service Portal
- F. Human Resources: COE
- G. Human Resources: Global
Answer: B,C,D,E
NEW QUESTION 37
The ServiceNow SIM methodology is based around what generic methodologies?
- A. Agile and Waterfall
- B. Waterfall and Rapid Application Development (RAD)
- C. Scrum and XP
- D. Prince
Answer: C
NEW QUESTION 38
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