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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A Consultant must migrate Communications Cloud Data from one customized Salesforce Org to another Salesforce Org.
What are two key considerations before migration and preparing the target instance to receive or import Communications Cloud data?

A) Requires matching metadata to be established in the new target org.
B) Run data validation in parallel to the ongoing migration.
C) All required data points and fields from the source org are captured in the target org.
D) Test migration data in a production environment.

2. Feedback from their Sales Agents about their current legacy system's quoting and order capture flows:
They often need to refer back to their training documentation for routine customer requests They are able to handle the majority of customer requests themselves despite current challenges Routine customer requests require many clicks and they want the new system to focus on user experience One of the common MACD transactions is to increase the quantity of the assets.
What approach should a Consultant recommend for designing the quoting and order capture flows in Communications Cloud to alleviate the agents' feedback while minimizing implementation efforts?

A) Leverage OmniScripts for all use cases to minimize the training effort for the Sales Agents
B) Leverage guided selling OmniScripts for common use cases, and the CPQ Cart for other use cases
C) Leverage the CPQ Cart for all cases to minimize the implementation effort
D) Build a custom CPQ Cart using FlexCards and LWC to align to the legacy system's UI

3. Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

A) Tableau CRM Plus Admin
B) Lightning Direct Store Delivery
C) Tableau CRM Plus User
D) Retail Execution Lightning Plus
E) Action Plans

4. Universal Shipping (US) uses Communications Cloud and has built multiple OmniScripts and FlexCards to calculate freight charges and provide delivery estimates. They also have a self-service site hosted on a third-party CMS. US wants the same experience on their off-platform site that they have in Salesforce, for their unregistered users.
Which two steps should a Consultant take to meet these requirements?

A) Create a Lightning Out Project and use Javascript to load the Lightning Web Components (LWCs) into the external site.
B) Use an integration user for the authentication with Salesforce to get the session token that will allow calls to Salesforce.
C) Use OmniOut and add the existing OmniScript and FlexCards.
D) Use a Canvas application to expose the OmniScript and FlexCards to unregistered users.

5. Which KPIs can be derived using Planogram detection?

A) Out of Stock,Shelf Size, SKU Facings
B) Out of Stock, Shelf Size, Brand Facings
C) Out of Stock, Share of Shelf, Brand Facings
D) Out of Stock, Share of Shelf, SKU Facings

Solutions: