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ITIL ITIL-4-Transition Deutsch Exam Overview:

Certification Vendor:AXELOS / PeopleCert
Exam Name:ITIL 4 Managing Professional Transition
Exam Number:ITIL-4-Transition
Exam Price:USD $375
Exam Duration:90 (113 for non-native language)
Certificate Validity Period:3 years
Related Certifications:ITIL 4 Specialist: High Velocity IT
ITIL 4 Strategist: Direct, Plan and Improve
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Foundation
ITIL 4 Specialist: Create, Deliver and Support
Exam Format:Multiple Choice, Closed Book
Real Exam Qty:40
Passing Score:70% (28/40)
Available Languages:English
Recommended Training:AXELOS Accredited Training Providers
Exam Registration:PeopleCert Official Registration
Sample Questions:ITIL ITIL-4-Transition Deutsch Sample Questions
Exam Way:Online proctored exam or in-person at authorized testing centers
Pre Condition:ITIL Expert certification OR minimum 17 credits from ITIL v3 qualification scheme; completion of accredited training course required
Official Syllabus URL:https://www.axelos.com/certifications/itil-certifications/itil-4-managing-professional/itil-4-managing-professional-transition

ITIL ITIL-4-Transition Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Create, Deliver and Support (CDS)20%- Value streams and processes for creation and delivery
- Service design, development and delivery
- Service performance and quality management
Topic 2: High Velocity IT (HVIT)20%- Rapid service delivery and continuous improvement
- Agile, Lean and DevOps principles and practices
- Operating models for high-speed digital environments
Topic 3: Drive Stakeholder Value (DSV)20%- Stakeholder relationship management
- Customer journey mapping and experience management
- Service consumption and value realization
Topic 4: ITIL 4 Core Concepts and Differences from Previous Versions20%- Key concepts and definitions in ITIL 4
- Main differences between ITIL v3 and ITIL 4
- Service value system and service value chain
Topic 5: Direct, Plan and Improve (DPI)20%- Strategic planning and direction setting
- Governance and management control
- Continual improvement and organizational change

Common Questions About the ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version) Exam

The ITIL ITIL-4-Transition Deutsch exam, officially titled ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version), is the required test for earning the ITIL 4 Managing Professional certification, a credential at the Professional level. Passing it validates the skills ITIL expects from certified professionals, and it can also support progress toward related credentials such as ITIL 4 Foundation, ITIL 4 Specialist: Create, Deliver and Support, ITIL 4 Specialist: Drive Stakeholder Value, ITIL 4 Specialist: High Velocity IT, ITIL 4 Strategist: Direct, Plan and Improve.

The ITIL-4-Transition Deutsch exam includes 40 questions, and you have 90 (113 for non-native language) to complete it. Before exam day, divide the available time by the question count so you know the pace you need to hold, and practice flagging time-consuming items for review instead of stalling on a single question. Timed sessions in the Actualtests4sure test engine are the easiest way to build that rhythm before it counts.

You need 70% (28/40) to pass the ITIL-4-Transition Deutsch exam, and the official registration fee is USD $375. Keep in mind that a failed attempt means paying that fee in full again for a retake, so avoid booking your seat on a hunch. Work through the Actualtests4sure practice test until your scores sit comfortably above the passing requirement before you schedule the exam.

ITIL asks candidates to meet the following requirement before registering: ITIL Expert certification OR minimum 17 credits from ITIL v3 qualification scheme; completion of accredited training course required. Exam policies do change, so confirm the latest details on the official exam page at https://www.axelos.com/certifications/itil-certifications/itil-4-managing-professional/itil-4-managing-professional-transition before you book.

You can book your seat through the official registration channels below:

The ITIL-4-Transition Deutsch exam is delivered in the following format: Online proctored exam or in-person at authorized testing centers.

ITIL recommends the following official training for this exam:

A course builds the theory; practice turns it into exam-day performance. Once you finish a class, the 98 practice questions from Actualtests4sure show you how the same knowledge appears in exam-style items.

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The ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version) exam is organized into 5 major domains. Some of the key domains include:

  • High Velocity IT (HVIT), accounting for 20% of the exam
  • Drive Stakeholder Value (DSV), accounting for 20% of the exam
  • Direct, Plan and Improve (DPI), accounting for 20% of the exam

Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.

ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version) Sample Questions:

Question 1

In einer Organisation beschäftigt ein Service-Desk-Team erfahrene Mitarbeiter, die dort seit vielen Jahren arbeiten und gute Beziehungen zu Support-Teams haben. Die Organisation hat eine gute Verbesserungskultur, und die Mitarbeiter werden ermutigt, ihre Erfahrungen zu nutzen und Verbesserungen zu identifizieren. Sie entwickeln eine neue Richtlinie für den Umgang mit Vorfällen.
Welches ist der BESTE Ansatz für diese neue Richtlinie?

A. Stellen Sie sicher, dass alle identifizierten Ausnahmen von der Richtlinie ausgeschlossen sind, um die Klarheit zu verbessern
B. Stellen Sie sicher, dass alle an der Lösung von Vorfällen beteiligten Teams bei der Entwicklung der Richtlinie zusammenarbeiten
C. Implementieren Sie die Richtlinie zunächst bei den Service Desk-Mitarbeitern, bevor Sie andere betroffene Support-Teams informieren
D. Engagieren Sie sich mit Interessenvertretern, um sicherzustellen, dass so viele Details wie möglich in die Richtlinie aufgenommen werden


Question 2

Welches ist ein Beispiel für eine digitale Organisation?

A. Eine Organisation, die eine IT-Transformation durchlaufen hat
B. Eine Organisation, die IT nutzt, um ihre strategische Ausrichtung zu ändern
C. Eine Organisation, die IT nutzt, um ihre „Service Desk“-Praxis zu verbessern
D. Eine Organisation, die IT zur Unterstützung ihrer betrieblichen Prozesse nutzt


Question 3

Eine Organisation unterstützt die Benutzer ihrer Dienste mithilfe einer abgestuften Struktur. Es gibt viele Spezialisten in den Abwicklungsteams der zweiten und dritten Linie, die seit langem für die Organisation arbeiten. Die Organisation ist dabei, viele Änderungen an Diensten bereitzustellen. Dies wird wahrscheinlich zu einer großen Anzahl komplexer Vorfälle führen. Darüber hinaus gibt es noch lange Arbeitsrückstände, die von den Abwicklungsteams der zweiten und dritten Linie abgeschlossen werden müssen.
Welches ist der BESTE Ansatz oder die BESTE Technik, um diese Situation zu lösen?

A. Dienstintegration und -verwaltung
B. Maschinelles Lernen
C. Ein Informationsmodell
D. Schwärmen


Question 4

Ein Dienstanbieter steht in einer partnerschaftlichen Beziehung mit einem Dienstnutzer. Die bereitgestellten Dienste sind komplex, wobei ständig neue Funktionen und Verbesserungen mit agilen Methoden entwickelt werden.
Welches ist der BESTE Ansatz zur Validierung des Servicewerts?

A. Führen Sie regelmäßig Umfragen zur Benutzerzufriedenheit und eine Analyse der Kosten und Risiken durch, die dem Servicenutzer abgenommen werden
B. Erstellung von Service-Level-Berichten und einer Analyse der Kosten und Risiken der Servicebereitstellung
C. Arbeiten Sie zusammen, um Methoden zur Überprüfung des Servicewerts zu identifizieren und zu überprüfen, ob Wertversprechen immer noch gültig sind
D. Durchführen von Ad-hoc-Serviceüberprüfungen und Erstellen von Berichten über Serviceergebnisse


Question 5

Welche der folgenden Aussagen über „Ergebnisse“ ist WAHR?

A. Die Ergebnisse geben den Beteiligten Gewissheit über die Leistung einer Dienstleistung.
B. Ein Ergebnis hängt von mindestens einer Ausgabe ab, um ein Resultat zu liefern.
C. Die Lieferung von Produkten an einen Stakeholder wird durch Ergebnisse ermöglicht.
D. Die Höhe der Ausgaben für eine Technologie zur Erbringung einer Dienstleistung wird durch ein Ergebnis definiert.


Solutions:

Question 1
Answer: B
Question 2
Answer: B
Question 3
Answer: D
Question 4
Answer: C
Question 5
Answer: B

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