Pass the actual test with the help of 1Z0-1003-20 study guide
Last Updated: Sep 09, 2026
No. of Questions: 135 Questions & Answers with Testing Engine
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Preparing for the Oracle Field Service Cloud Service 2020 Implementation Essentials exam on a tight schedule? Actualtests4sure gives you 135 focused practice questions for 1Z0-1003-20, so you can concentrate on what actually gets tested. Study in short sessions and make every hour count.
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-1003-20 |
| Passing Score: | 68% |
| Exam Price: | USD 245 |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Related Certifications: | Oracle Field Service Cloud Service 2020 Certified Implementation Specialist |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | Oracle certification policy applies; no fixed expiration published for this credential |
| Sample Questions: | Oracle 1Z0-1003-20 Sample Questions |
| Exam Way: | Online proctored exam or test center delivery through Oracle Certification Program. |
| Pre Condition: | Oracle recommends hands-on experience implementing Oracle Field Service Cloud solutions. No mandatory prerequisite exam. |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-cloud-service-2020-implementation-essentials/pexam_1Z0-1003-20 |
| Section | Objectives |
|---|---|
| Capacity, Forecasting and Reporting | - Analytics and Reporting
|
| Resource Management | - Resource Configuration
|
| Core Concepts and Configuration | - Oracle Field Service Architecture
|
| Integration and Extensions | - Integration Framework
|
| Mobility and Collaboration | - Mobile Application
|
| Routing and Scheduling | - Scheduling Functions
|
| Activities and Business Rules | - Activity Management
|
The 1Z0-1003-20 exam leads to the Oracle Certification certification, a Professional-level credential from Oracle. It validates the skills measured by the Oracle Field Service Cloud Service 2020 Implementation Essentials syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as Oracle Field Service Cloud Service 2020 Certified Implementation Specialist.
The Oracle Field Service Cloud Service 2020 Implementation Essentials exam includes 60 questions and gives you 120 minutes to complete them. That works out to a fairly tight pace, so reading each question carefully but decisively matters more than perfectionism. If a question stalls you, flag it and move on; banking the easier points first keeps time pressure from snowballing near the end. Before test day, run at least one full timed session with the Actualtests4sure practice test so the rhythm feels familiar rather than rushed.
You need 68% to pass the 1Z0-1003-20 exam, and the official registration fee is USD 245. Keep in mind that a failed attempt means paying the full fee again to retake the exam, so it pays to be honest with yourself before booking a seat. A practical benchmark: work through the 135 practice questions at Actualtests4sure until you can score comfortably above the passing line in timed mode, then schedule your exam.
Oracle recommends hands-on experience implementing Oracle Field Service Cloud solutions. No mandatory prerequisite exam. Because Oracle may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.
Yes. Actualtests4sure offers a free PDF demo of the Oracle Field Service Cloud Service 2020 Implementation Essentials material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.
If you take the Oracle Field Service Cloud Service 2020 Implementation Essentials exam within 60 days of your purchase and do not pass, Actualtests4sure offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.
The Oracle Field Service Cloud Service 2020 Implementation Essentials syllabus is divided into 7 main domains, including Activities and Business Rules, Routing and Scheduling, Resource Management. Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.
Question 1
You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format.
How do you accomplish this?
A. Create a File property and use a Regular Expression to set the format of the table.
B. Create a String or File property and use the Regular Expression and XSL Transformation fields.
C. Create a String property and use the Regular Expression and XSL Transformation fields.
D. Create a File property and use the Regular Expression and XSL Transformation fields.
E. Create a String property and use a Regular Expression to set the format of the table.
Question 2
Which two Resource Type roles offer the ability for routing to assign activities?
A. Field Resource
B. Tool
C. Vehicle
D. Organization Unit
E. Bucket
Question 3
Which two statement are correct regarding activity assignment via Collaboration?
A. An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
C. An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
D. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
Question 4
A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?
A. In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel
'Email'.
B. In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel:
'Email1.
C. In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel:
'Email'; In the Message Pattern section, enter the resource's email address property label.
D. In the Step Info section of the message scenario, select Recipient: 'Customer', Delivery Channel: 'Email'.
Question 5
You created an event subscription via the Core API and it returned a page identifier of "170322-439 0" along with the subscription ID.
However, when you run a subsequent "Get Events" request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:
What is a valid reason why the "items" parameter is empty?
A. The Core API "Business Events" parameter is set to "hidden" within the Application being used for API authentication.
B. No relevant events were specified within the body of the request
C. There are no new subscription events as of the specified page identifier.
D. The Core API "Collaboration Events" parameter is set to "hidden" within the Application being used for API authentication.
Solutions:
| Question 1 Answer: B | Question 2 Answer: D,E | Question 3 Answer: B,D | Question 4 Answer: B | Question 5 Answer: D |
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