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SAP C-FSM-2601 Exam Syllabus Topics:

SAP Certified - SAP Field Service Management Sample Questions:

1. Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.

A) Customer self service
B) Autoscheduling
C) Smartforms and feedback (checklists)

2. Which of these configuration options can be used to help ensure that data volumes on mobile devices can be kept under control?
There are three correct answers.

A) Permissions
B) Company settings
C) Data Sync Rules

3. What information is contained in the QR code?
Choose the correct answer.

A) A link pointing to the Self Service Portal
B) A short URL pointing to the web page with the chat assistant
C) A URI with the phone number of the responsible technician

4. The Service Workflow guides a dispatcher in the process from creating to dispatching and closing service orders.
Choose the correct answer.

A) True
B) False

5. What are some of the features available to technicians on the mobile apps?
There are four correct answers.

A) Recording efforts, expenses, and mileage
B) Recording planned/unplanned consumption of material/spare parts
C) Service workflows
D) Using smartforms/checklists

Solutions: