Study with HP2-N31 Actual Test Questions
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Last Updated: Oct 14, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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HP HP2-N31 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP BSM Solution Components | - Network Management - Systems Management - Business service monitoring capabilities - Application Performance Management |
| Topic 2: Customer Engagement and Solution Discovery | - Discovery questions and customer qualification - Creating business value discussions |
| Topic 3: Selling HP BSM Solutions | - Positioning HP BSM solutions and benefits - Identifying customer challenges and requirements |
| Topic 4: Business Service Management (BSM) Solution Concepts | - Understanding HP BSM value proposition - Business alignment and IT service management concepts |
HP Selling HP BSM Solutions Sample Questions:
Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)
- A. providing alerts to system abnormalities and events before they cause an outage
- B. providing faster server provisioning time
- C. providing cross-domain visibility of IT infrastructure events to remove duplication
- D. providing end-user monitoring to track business service levels
- E. providing proactive policy enforcement and compliance reporting
Correct Answer: B,E 🗳️
Which statement best links a customer problem to a solution capability for the entire BSM solution?
- A. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
- B. Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
- C. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
- D. Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
Correct Answer: D 🗳️
Which customer challenge does BSM Network Management most specifically address?
- A. inability to provide a holistic and crool;ss-domain view of their entire IT infrastructure
- B. need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
- C. need to develop a multi-screen monitoring view of the cross-domain infrastructure
- D. inability to detect the root-cause of an application problem
Correct Answer: B 🗳️
Which question is best used to qualify a Systems Management opportunity?
- A. Are you looking to adapt to new initiatives like Cloud Computing?
- B. How often do customers complain about an application response time?
- C. How often does one team work on a problem and then realize another team worked on the same issue?
- D. How do you handle Quality Assurance test management?
Correct Answer: A 🗳️
Where would you find license SKU and pricing information for HP BSM Systems Management?
- A. HP WW Product Promotions (link)
- B. Pricing Guides on HP Partner Central
- C. Sales Awareness Webinars
- D. BSM datasheets
Correct Answer: B 🗳️
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