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HP Selling HP BSM Solutions Sample Questions:

1. Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)

A) providing alerts to system abnormalities and events before they cause an outage
B) providing faster server provisioning time
C) providing cross-domain visibility of IT infrastructure events to remove duplication
D) providing end-user monitoring to track business service levels
E) providing proactive policy enforcement and compliance reporting

2. Which statement best links a customer problem to a solution capability for the entire BSM solution?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
C) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)

3. Which customer challenge does BSM Network Management most specifically address?

A) inability to provide a holistic and crool;ss-domain view of their entire IT infrastructure
B) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
C) need to develop a multi-screen monitoring view of the cross-domain infrastructure
D) inability to detect the root-cause of an application problem

4. Which question is best used to qualify a Systems Management opportunity?

A) Are you looking to adapt to new initiatives like Cloud Computing?
B) How often do customers complain about an application response time?
C) How often does one team work on a problem and then realize another team worked on the same issue?
D) How do you handle Quality Assurance test management?

5. Where would you find license SKU and pricing information for HP BSM Systems Management?

A) HP WW Product Promotions (link)
B) Pricing Guides on HP Partner Central
C) Sales Awareness Webinars
D) BSM datasheets

Solutions: