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Updated: Oct 06, 2026
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Avaya 6002.1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002.1 |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Available Languages: | English |
| Related Certifications: | Avaya Aura Messaging Avaya Aura Communication Manager |
| Recommended Training: | Avaya Aura Communication Manager Implementation Training |
| Exam Registration: | Avaya Training and Certification Portal |
| Sample Questions: | Avaya 6002.1 Sample Questions |
| Exam Way: | Proctored exam via Avaya authorized testing platforms or Pearson VUE (depending on region and availability) |
| Pre Condition: | Recommended prior knowledge of Avaya Aura Communication Manager administration and basic networking concepts |
| Official Syllabus URL: | https://www.avaya.com/en/training-certification/ |
Avaya 6002.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Topic 2: Implementation and Configuration | - Initial system setup
|
| Topic 3: Avaya Aura Communication Manager Architecture | - System components and deployment models
|
| Topic 4: Avaya Aura Messaging (CM Messaging) | - Messaging system configuration
|
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Which three statements about CM_Duplex CM 6.0 are true?
- A. Software duplication is available, but hardware duplication is not available.
- B. Server duplication is configured via "Failover" option on CDROMs web interface
- C. The S8510 server is not used for duplication
- D. The CM duplex template supports CMM
- E. S8730 with DAL 2 card does not support server duplication in CM 6.0.
Correct Answer: A,C,E 🗳️
A technician is asked to retrieve a maintenance log for CMM that shows the information for 8"00 AM to 5:00 PM local tome that day.
Which shell command should be executed to retrieve the maintenance log?
- A. Print-1 maint -d 08:00 10/10/10
- B. Displog-1 maint -d 10/10/10 08:00
- C. Show main log 0800 101010
- D. Print log for maint 101010 08:00
Correct Answer: A 🗳️
When using the Avaya Site administrator CEDI interface, which command would be used to check the configuration of telephone set with the extension of 1000?
- A. View station 1000
- B. Print station 1000
- C. Show station 1000
- D. Display station 1000
Correct Answer: D 🗳️
On a media gateway G450, which slots are permitted for the MM 342?
- A. V5 and V7
- B. V3 and V8
- C. V1 and V2
- D. V6 and V6
Correct Answer: B 🗳️
Which two statements regarding shuffling and hairpining are true? (Choose two)
- A. A call between a DCP endpoint and H.323 end point can be shuffled.
- B. The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
- C. Shuffling release media processor resources.
- D. Hairpining does not use media processor resources.
Correct Answer: B,C 🗳️
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